Fireflies.ai
AI meeting notes, transcription, and conversation intelligence — joins your calls automatically and does the work.
Overview
Fireflies.ai is an AI meeting assistant that automatically joins calendar-linked video calls, transcribes conversation in real time, and produces searchable notes with speaker identification. It integrates with Zoom, Google Meet, Microsoft Teams, Webex, and other platforms and automatically joins calls without needing to be invited separately.
The AI Summaries feature generates structured meeting notes categorised by topic, decision, and action item. The Ask Fred chatbot allows users to ask conversational questions about any meeting: 'What did the client say about pricing?' or 'What were the agreed next steps?' This makes the transcript database into a searchable institutional memory rather than a static archive.
For sales teams, Fireflies integrates with Salesforce and HubSpot to automatically push call notes and action items into the CRM. The Conversation Intelligence features analyse call recordings for talk-to-listen ratio, sentiment, and topic trends across multiple calls — useful for sales coaching. Fireflies.ai serves over 2 million users and is particularly popular in US-based sales and customer success teams.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 8 May 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
Use cases
ASEAN Perspective
Fireflies.ai in Southeast Asia
ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).
Fireflies.ai is a mature AI meeting assistant that records, transcribes and summarises calls across the major platforms, with standout conversation search, topic tracking, CRM integrations and a developer API — making it a favourite for sales and ops teams that want meeting data flowing into other systems. It supports a broad set of languages, which helps for multilingual ASEAN teams.
Caveats: the free tier is more limited than Fathom's, AI summary quality and integrations are gated behind paid plans, and storage/credit limits can bite heavy users. Privacy-conscious orgs should review its recording and data practices. A strong, integration-friendly choice overall, especially where searchable meeting intelligence and API access matter.
Notable facts
- Fireflies was co-founded by two MIT graduates who built the first version as a hackathon project in 2016.
- The platform's AI can identify and extract action items with 85%+ accuracy across thousands of meetings, reducing the manual follow-up burden on project managers.
- Fireflies integrates with over 40 tools including Slack, Trello, Asana, and all major CRM platforms.
Frequently asked questions
About this listing
This entry was compiled from publicly available data including Fireflies.ai's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Fireflies.ai unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to Fireflies.ai directly →
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