ChatGPT

The most widely used AI assistant — now on GPT-5.6, from OpenAI

LLMs & Chat Freemium Has API
Researched · Published · Reviewed
RECATOOLS Score
9.2 / 10
Capability
9.5
Value for money
9
Ease of use
9.5
ASEAN readiness
8.5
API quality
9
Founded
2022
HQ
San Francisco, California, USA
Users
~900M weekly active users (1B+ monthly active app users as of mid-2026)
Launched
Nov 2022
Developer
OpenAI

Overview

ChatGPT is OpenAI's conversational AI assistant and the most widely used AI product in the world, past 900 million weekly users. The flagship is GPT-5.6 (July 2026, Sol/Terra/Luna tiers) on web, desktop and mobile plus an API and the Codex coding agent; the free tier runs a GPT-5-class model.

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Pricing

Pricing shown for reference only. These figures reflect RECATOOLS research as of 11 Jul 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.

Free
Free
GPT-5.5 Instant with capped daily messages
  • Roughly 10 messages per 5 hours
  • Basic Codex access
  • No card required
Go
$8/mo
Budget tier that lifts most Free limits
  • Much higher GPT-5.5 Instant allowance
  • Monthly billing only
Pro (5x)
$100/mo
Mid-Pro tier added April 2026, aimed at heavy Codex users
  • GPT-5.4 Pro model access
  • 5x Codex usage vs Plus
  • Unlimited GPT-5.4 Instant and Thinking
Pro (20x)
$200/mo
Top individual tier
  • 20x limits vs Plus
  • Same model suite as the $100 Pro tier
Business
$25/seat/mo
Shared team workspace (min 2 seats); Enterprise is custom-priced above this
  • $20/seat/mo billed annually
  • SSO, admin controls, company knowledge
  • Workspace credits for extra usage

Use cases

Content writing Code generation Research & summarisation Customer support Language translation

What you can produce with ChatGPT

  • A fully drafted 1,500-word blog post or article with structure and headers, ready for human editing and personal voice injection (Capterra users report blog outlines produced in ~3 minutes vs. 20 manually)
  • Working code snippets or complete small programs in 15+ languages, with inline debugging explanations and suggested fixes for existing code errors
  • A structured deep-research report on a complex topic, with cited sources, pros/cons analysis, and a synthesis — using ChatGPT's Deep Research mode (rated best-in-class vs. Perplexity and Gemini by multiple reviewers)
  • An automated multi-step workflow via Agent Mode — for example, searching the web, summarising findings, drafting an email, and scheduling a follow-up — without manual step-by-step prompting
  • A series of AI-generated images via ChatGPT's built-in image generation (GPT Image / Images 2.0) from a text description, suitable for blog graphics or social media (one reviewer produced graphics in ~2 minutes vs. 15 minutes in Canva)
  • A set of 12 social media posts across formats (LinkedIn, X, Instagram captions) produced in one session with a shared brand brief, using Custom GPTs to avoid repetitive prompting
  • A plain-English explanation or tutorial on a technical, legal, or scientific topic — breaking down complex material into step-by-step learning suited to any skill level
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ASEAN Perspective

ChatGPT in Southeast Asia

Available in all 11 ASEAN markets via the standard ChatGPT web/mobile clients. Pricing is USD-only; ChatGPT Plus is $20/mo (≈SGD 27, MYR 95, IDR 320,000). Voice and image features work without restriction. Custom GPTs are widely used by Singapore SMEs for customer support, legal templates, and internal Q&A bots.

Data residency: workloads run on Microsoft Azure US/EU regions only. For SG/MY data classified as Restricted (PDPA/PDPA), use the Azure OpenAI Service with the Singapore region directly rather than the consumer ChatGPT product.

RECATOOLS Verdict

ChatGPT is still the default AI assistant, and the July 2026 release of GPT-5.6 (Sol, Terra and Luna tiers) keeps the flagship current across writing, coding and agentic work. No rival matches its feature breadth — voice, vision, browsing, Codex agents, custom GPTs — or its user base, now past 900 million weekly. The free tier covers most everyday needs; paid tiers mainly buy the stronger models and looser caps. For ASEAN teams, two years of falling API prices make it production-viable without an enterprise contract. The trade-offs are well documented: answers still need fact-checking, long chats drift, and consumer support is effectively nonexistent, so treat it as a powerful first draft rather than a final source.

Independent AI-assisted assessment by RECATOOLS.

What people say

Two numbers tell the story: 4.7/5 on G2 from more than 2,000 business reviews, 1.6/5 on Trustpilot from nearly 2,800 consumer ones. Same product. Professionals rate ChatGPT on what it does — writing, coding, research, with almost no learning curve — while Trustpilot collects the wreckage: billing disputes, bot-only support, image-generation lockouts that arrive without warning, and subscription-renewal nags that appear, one reviewer complained, with every answer.

Scale keeps compounding regardless. OpenAI reported 900 million weekly active users in February 2026 and crossed a billion monthly app users in June — the fastest app ever to hit that mark — with roughly 2.5 billion prompts a day and 50 million paying subscribers. GPT-5.6 went generally available on 9 July 2026 in three tiers (Sol, Terra, Luna), with the higher-effort Sol Pro reserved for Pro and Enterprise plans.

The persistent knocks haven't moved much in two years. Inaccuracy remains G2's most-cited negative, long chats still drift, and free-tier caps bite fast. The GPT-5.2 period in late 2025 drew "overfiltered, formulaic" complaints, and every model swap re-runs the same argument about tone. None of it has dented adoption. The practical read: indispensable as a first draft and a second brain, untrustworthy as a final source — fact-check anything that matters, and don't expect a human if billing goes wrong.

Summary of public user & expert reviews, compiled by RECATOOLS.

Notable facts

  • ChatGPT reached 1 million users in just 5 days after launch — faster than any product in history
  • The model was trained on approximately 300 billion words of text
  • ChatGPT is built on GPT (Generative Pre-trained Transformer) architecture
  • OpenAI was co-founded by Elon Musk who later departed from the board in 2018

Frequently asked questions

Is ChatGPT free to use?
Yes — the free tier gives access to GPT-4o with usage limits. ChatGPT Plus at $20/month removes most limits.
What is ChatGPT Plus?
ChatGPT Plus is the premium tier giving priority access to GPT-4o, DALL-E image generation, and advanced data analysis.
Can ChatGPT browse the internet?
Yes — ChatGPT can search the web in real-time to answer questions about current events.

About this listing

Researched on
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Last reviewed

This entry was compiled from publicly available data including ChatGPT's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with ChatGPT unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

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