Verloop.io
Voice and chat support automation, now part of Nurix AI
Overview
Verloop.io is a Bengaluru customer-support automation platform with voice AI agents for inbound and outbound calls, chat agents on WhatsApp, web and social channels, agent copilots and Sparks auto-QA, in 80+ languages. Nurix AI announced its acquisition in July 2026. Pricing is by quote, with a free proof of concept.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 14 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
What you can produce with Verloop.io
- Voice AI agents for inbound and outbound customer calls
- Chat automation on WhatsApp, websites, mobile apps, Facebook and Instagram
- Support in 80+ languages, including 10+ Indian languages and Arabic dialects
- An LLM copilot and agent assist for human support agents
- Automated quality audits of conversations with Sparks Auto QA
- Support reporting and analytics, with a free proof of concept before purchase
Verloop.io is a mature support-automation specialist that has moved from chat into voice, with a strong showing in Indian languages and Arabic dialects, plus copilots and auto-QA for the human agents who handle what the bots cannot. Its customer base spans India, the Gulf and Southeast Asia.
The open question is the Nurix AI acquisition announced in July 2026: the brand and site carry on unchanged for now, but roadmap and contracts may follow Nurix. Pricing is quote-only. Worth shortlisting for multilingual voice deflection, with a direct question about post-merger plans.
What we found
Verloop.io is a Bengaluru customer-support automation company. By its own timeline, Gaurav Singh started work on it in 2015 and the company was formally founded, with its first client, in 2017. It began with chat automation and has shifted toward voice: the homepage now leads with voice AI agents for inbound and outbound calls, alongside chat agents on WhatsApp, websites, mobile apps, Facebook and Instagram, in more than 80 languages including ten-plus Indian languages and Arabic dialects. The suite also has a copilot and agent-assist tools for human agents, the Sparks auto-QA product for reviewing conversations, launched in 2024, and reporting.
The big change is ownership. On 10 July 2026 Nurix AI, the enterprise AI-agent company set up by Mukesh Bansal and backed by General Catalyst, Accel and Prosus, said it would acquire Verloop.io, without disclosing terms. Nurix's homepage now carries the banner "Nurix AI acquires Verloop.io". According to Entrepreneur India, Verloop handles more than 20 million customer interactions a month, Gaurav Singh joins Nurix's leadership, and Verloop's chat automation complements Nurix's NuPlay voice platform. On 14 October 2026 verloop.io still ran under its own brand with no mention of Nurix, so buyers should ask how the two product lines will be combined.
Earlier funding is recorded on Verloop's timeline: a 2018 Series A from Falcon Edge Capital, with IDFC Parampara, Kris Gopalakrishnan, Alpha Wave and K Ganesh. Offices are listed in San Francisco, Abu Dhabi and Bengaluru, and a Singapore branch opened in 2021. The company claims more than 500 customers, and the Gulf insurer Watania Takaful is a featured case study.
There is no public pricing. The old pricing page returns "page not found", and the site offers a demo or a free proof of concept. Earlier versions of this page cited historical tiers, a funding total and G2 and Capterra reviewer complaints; none could be traced to a readable source on the research day, so they have been removed.
Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.
About this listing
This entry was compiled from publicly available data including Verloop.io's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Verloop.io unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to Verloop.io directly →
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