Customer Support

Capacity

Contact-centre AI agents, agent assist and QA assembled through acquisitions

Crisp

Omnichannel inbox and AI support agent, priced per workspace

Fin AI Agent (formerly Intercom Fin)

Salesforce-owned AI support agent priced at $0.99 per resolved outcome

Fini

AI support agent for high-volume fintech teams, priced per resolution

Forethought

AI agents for customer support, now part of Zendesk

Giga

Enterprise voice, chat and email support agents, with DoorDash as the lead reference

Inkeep

AI agents and cited docs search for support and customer teams

Lorikeet

AI support agent that resolves complex tickets, priced per resolution

Plain

API-first customer support built for engineering teams

Pylon

Agentic support platform for B2B teams living in Slack

Verloop.io

Voice and chat support automation, now part of Nurix AI