Giga
Enterprise AI agents for voice and chat customer support
Overview
Giga is an enterprise AI agent platform that automates customer support over voice and chat at scale. It offers an agent builder grounded in brand and compliance rules, analytics that recommend policy improvements, and low-latency voice with support for many languages. Customers include DoorDash, Postman, and Capital.com, and it holds SOC 2, ISO 27001, and ISO 42001 certifications.
ASEAN Perspective
Giga in Southeast Asia
ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).
Giga competes with the wave of agentic support platforms by emphasising production-grade voice, broad language coverage, and governance certifications including ISO 42001 for responsible AI. Named enterprise customers and high reported deflection support its claims.
Its 90-language support is a genuine plus for multilingual ASEAN contact centres, though it is enterprise-sold with no public pricing or developer API. Deployment is a sales-led, configuration-heavy process rather than self-serve.
About this listing
This entry was compiled from publicly available data including Giga's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Giga unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to Giga directly →
Spotted something out of date? Suggest an update →
More in Agents & Automation
