ExaWizards exaBase
Japan's #1 enterprise generative AI platform — from autonomous agents to elder care and contact-centre transformation.
Overview
ExaWizards' enterprise AI suite — renamed exaBase AI on 1 July 2026 — bundles chat, RAG, and no-code agents for Japanese corporates, used by over 1,700 companies and 150,000 users as of July 2026.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 11 Jul 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
- Corporate ChatGPT-style workspace
- Security + compliance controls included
- Usage fees billed per LLM consumption
- 2-week free trial available
- Custom AI agent development
- Volume usage rates by quote
- Dedicated onboarding
Use cases
What you can produce with ExaWizards exaBase
- Secure generative AI workspace for enterprise employees with SSO, audit logs, and prohibited-word filters
- AI avatar role-play training module with customisable scoring rubrics for sales and contact-centre staff
- Autonomous multi-agent orchestration environment (exaBase Studio) deployable on internal data without direct DB access
- Nursing-care back-office automation including billing reconciliation and physical-function analysis from video
- RAG-enabled document Q&A that ingests proprietary company data without exposing it to model training
- IT security check-sheet auto-completion agent (exaBase Corp IT Agent), announced Feb 2026 with a trial from spring 2026, that drafts cited responses from terms-of-service documents
- ISMS/ISO 27001-aligned AI deployment with Japan-domestic data processing for regulatory compliance
ASEAN Perspective
ExaWizards exaBase in Southeast Asia
ExaWizards operates primarily within Japan and has not announced dedicated ASEAN localisation or in-country data residency for Southeast Asian markets. Its subsidiary footprint (India, USA) indicates early internationalisation, but the exaBase product stack — including its Japanese-language LLM integrations, JPY-denominated pricing, and Azure East Japan data-sovereignty guarantee — is not yet adapted for ASEAN enterprise procurement or compliance frameworks. ASEAN buyers in sectors like financial services or healthcare that require local data residency (MAS TRM, OJK, PDPA Thailand) should treat exaBase as a Japan-market reference rather than a regionally deployable solution for now.
exaBase earned Japan's #1 ranking in the Deloitte Tohmatsu MIC FY2023 study across seven categories, and July 2026 brought a rebrand that matches the ambition: exaBase 生成AI is now simply exaBase AI, with autonomous agents, RAG over company data, and shared prompt templates built in rather than bolted on. Adoption has more than tripled since mid-2024 — over 1,700 companies and 150,000 users by July 2026 — and data stays in-country on Azure Japan East, backed by ISO 27001/27017/27701.
The catch is everything outside Japan. English documentation is thin, there's no Southeast Asian localisation, and pricing above the ¥900/user/month base tier requires a sales conversation. ITreview users rate it 4.1 out of 5 (8 reviews) — solid for proposal writing and translation, weaker on real-time web facts. A capable platform for a Japanese enterprise; not yet a regional one.
What people say
On July 1, 2026, ExaWizards quietly dropped "生成AI" (Generative AI) from its flagship product's name — exaBase 生成AI became exaBase AI, a signal the company wants this read as a full agent platform rather than a chatbot with a corporate skin. The numbers back the repositioning: over 1,700 companies and roughly 150,000 users as of July 2026, up sharply from the 50,000-user mark reported in mid-2024, with more than half of Japan's top 100 listed firms among the client list.
ITreview puts user sentiment at 4.1 out of 5 across 8 reviews — a modest sample, but the qualitative feedback is consistent: strong at drafting proposals and multi-register translation (formal, casual, standard versions of the same text), useful RAG over internal files, and a real advantage in letting one login switch between GPT, Gemini, and Claude by task. The recurring complaint is factual reliability on anything requiring live web data — cited URLs and current-events answers get flagged as unreliable more than once.
Pricing starts cheap and gets murky. The ¥900/user/month base fee is transparent, and even ITreview couldn't find published numbers past that point; usage-based character fees on the Standard and Premium model tiers, and the higher-end exaBase Studio agent-building tier, are quoted per deal. Everything here — support, documentation, sales motion — assumes a Japanese-speaking customer. That's a feature domestically and a hard wall for anyone shopping from Singapore or Jakarta.
Summary of public user & expert reviews, compiled by RECATOOLS.
Notable facts
- ExaWizards was ranked #2 in Forbes Japan's 'JAPAN's START-UP OF THE YEAR 2020' list, just one year before going public on TSE.
- The CareWiz Toruto product, which analyses elderly residents' physical function from daily smartphone videos, won a GOOD DESIGN AWARD in 2022.
- ExaWizards has filed 278 patent applications with 140 granted as of June 2025, reflecting a strong IP moat in enterprise AI.
- ORIX Life Insurance used exaBase Roleplay to handle 40% of its new-hire call-centre training — the first AI role-play deployment in Japanese life insurance.
Frequently asked questions
About this listing
This entry was compiled from publicly available data including ExaWizards exaBase's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with ExaWizards exaBase unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
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