Numerade
Massive STEM video library and 24/7 AI tutor Ace, from algebra up
Overview
Numerade pairs a library of short STEM video solutions — over 150 million AI tutorials and 5 million educator-made videos by its 2024 count — with an AI tutor, Ace, and SnapSolve photo capture. A 7-day free trial precedes paid plans; billing and cancellation complaints are its most consistent weak point, and numerade.com has served blank pages since October 2025 while the app carries on.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 30 Sep 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
- Free video answers by watching ads
- 7-day full-access trial
- Unlimited video solutions
- Ace AI tutor access
- Unlimited video solutions
- Ace AI tutor access
- Bills every 30 days
- Unlimited video solutions
- Ace AI tutor access
Use cases
What you can produce with Numerade
- Step-by-step short-form video solution matched to a specific textbook problem
- SnapSolve scan-to-answer result for a handwritten or printed STEM problem
- Personalised Ace AI tutoring answers, around the clock
- Expert educator response to a submitted STEM question through Ask Educators
- Free video answers in the app in exchange for watching ads
- A pause option in place of cancelling, documented in the help centre since January 2026
ASEAN Perspective
Numerade in Southeast Asia
Numerade is accessible across ASEAN and displays localised pricing (e.g., Malaysian Ringgit), confirming intentional regional availability rather than incidental access. The platform's English-only content suits the anglophone STEM curriculum common in Singapore, Malaysia, and the Philippines, making it a viable supplement for university-level coursework. However, there is no localisation for Bahasa, Thai, Vietnamese, or other regional languages, no ASEAN-specific curriculum mapping, and customer support operates on US hours — a meaningful friction point for students in UTC+7 to UTC+9 time zones who need urgent homework help.
Numerade's content is the draw: a huge library of short STEM video solutions — by its own September 2024 count, more than 150 million AI video tutorials plus 5 million educator-made videos — alongside an AI tutor (Ace), SnapSolve photo capture and questions to human educators. A $26M Series A led by IDG Capital in 2021 gave it real institutional backing. The subscription funnel is where it loses people. Trustpilot sits at 2.7/5 across about 410 reviews, with the same complaint recurring: a 7-day trial that rolls into a subscription that's hard to cancel, and payments the help centre calls generally non-refundable. The content itself earns a 4.3 App Store rating. Note too that numerade.com has served blank pages since October 2025; the iOS app is where the product lives now. Treat the free trial like a real trial — set a reminder before you hand over a card number.
What we found
Trustpilot users don't complain about Numerade's video library — they complain about getting off it. About 410 reviews average out to 2.7 out of 5, only a dozen of them from the past year, and the recurring story is a 7-day free trial that auto-renews into a subscription that's genuinely hard to cancel, with slow or unresponsive support when people try.
Which is a shame, because the underlying product is strong. Numerade's library runs into the hundreds of millions of short STEM video solutions — in September 2024 it counted more than 5 million educator-made videos and over 150 million AI video tutorials. Ace, the AI tutor, answers questions from uploaded notes or worksheets around the clock, and SnapSolve lets students photograph a problem and get a walkthrough. A $26 million Series A led by IDG Capital in 2021, at a $100 million valuation, gave the company real runway.
The Apple App Store rating of 4.3 out of 5, from 644 ratings, reflects genuine satisfaction with the content itself — students clearly find the videos and Ace useful for homework help. The billing experience is the opposite story: persistent reports of charges continuing after cancellation requests, and payments the help centre calls generally non-refundable. Subscribers can now pause instead of cancelling. Use it for the content; go in with your eyes open on the subscription mechanics, and set a reminder before the trial ends.
One more thing to know before signing up: since October 2025 numerade.com has served blank pages, both to our checks and to the Internet Archive's crawler, while the iOS app — updated in July 2026 — and the help centre carry on. On the App Store the plans are $9.99 a week, $29.99 a month or $95.90 a year, after a seven-day free trial.
Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.
Notable facts
- Numerade's short-form STEM videos average around two minutes each — deliberately matching Gen Z attention spans and TikTok-era consumption habits.
- The $26M Series A in July 2021 gave Numerade a $100M valuation, making it one of the few edtech AI startups to reach unicorn-adjacent territory before the 2022 funding pullback.
- Ace, Numerade's AI tutor, is depicted with safety glasses — a nod to its science and lab-safety roots.
- The platform claims educators in its network include professors from MIT, Harvard, and other top-tier research universities who record step-by-step problem solutions.
Frequently asked questions
About this listing
This entry was compiled from publicly available data including Numerade's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Numerade unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to Numerade directly →
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