Glean Workplace AI
Enterprise search and AI assistant grounded in your company data
Overview
Glean Work AI layers a permissions-aware chat assistant and agent-building tools on top of Glean's enterprise search index, unifying 100+ workplace apps so answers and automations stay grounded in a company's own data. Pricing is enterprise-only and not published.
Use cases
What you can produce with Glean Workplace AI
- Permissions-aware enterprise search across 100+ workplace apps
- Chat assistant grounded in company knowledge graph
- Custom AI agent and prompt-library builder
- Surfaces inside Slack, Teams, Zoom, and other daily tools
- Used by Pinterest, Reddit, Confluent, and other large enterprises
ASEAN Perspective
Glean Workplace AI in Southeast Asia
ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).
Glean's strength hasn't changed with the Work AI rebrand: its knowledge graph indexes over 100 workplace apps with real permissions awareness, so the chat assistant answers from documents a given employee can actually see rather than a generic model's training data. Reviewers consistently rate the search and knowledge-discovery layer highly — G2 puts it at 4.7 stars across 162 reviews — and it's landed at large names like Pinterest, Reddit, and Confluent.
Work AI adds the assistant and agent-building layer on top, letting teams create role-specific bots. The recurring gap in reviews: Glean finds and summarizes information well but stops short of taking action in downstream systems, so it's not a full workflow-automation platform. Setup is a real undertaking — connecting and maintaining dozens of integrations strains IT resources — and pricing is entirely custom, with market estimates landing around $50-75 per user/month and enterprise deployments often running into six figures annually.
What people say
Glean built its reputation as an enterprise search product before AI chat assistants became table stakes, and that search foundation is still what reviewers credit most. The platform's knowledge graph connects to more than 100 workplace tools — Slack, Google Workspace, Confluence, Jira, and the rest of a typical company's stack — and returns results scoped to what each individual user is actually permitted to see, rather than a flat index. G2 reviews put the product at 4.7 out of 5 stars across 162 ratings, and named customers include Pinterest, Reddit, and Confluent among other large enterprise accounts. In early 2026 the company raised a $150 million Series F at a $7.2 billion valuation, crossing $200 million in annual recurring revenue after roughly doubling it in nine months — a sign enterprise buyers are actually renewing, not just piloting.
Work AI is the layer built on top of that index: a chat assistant that answers questions grounded in the company's own data, plus tools for building role-specific agents and prompt libraries, surfaced inside Slack, Teams, Zoom, and similar tools employees already use. Reviewers who've deployed it describe real time savings on knowledge discovery — not digging through five different apps to find one document.
The consistent criticism across review sites: Glean is good at finding and summarizing information but weak at acting on it. It doesn't do end-to-end workflow automation the way a dedicated automation platform would, so teams that expect it to actually execute multi-step tasks in downstream systems come away wanting more. Setup is also non-trivial — connecting every workplace integration and keeping the permissions mapping current is described as a real ongoing burden on IT, not a one-time configuration.
Pricing is the other sore point in reviews: Glean doesn't publish it. Industry estimates cited by buyers' guides put per-seat pricing around $50 a month, with some prospects reporting quotes closer to $75/user/month, and enterprise minimums commonly starting around 100 seats. Support is reportedly billed separately at roughly 10% of annual contract value on top of that. Add infrastructure and rollout costs, and buyers' guides estimate a realistic fully-loaded deployment at $350,000-$480,000 a year — squarely a large-enterprise purchase, not something a mid-market team backs into casually.
Summary of public user & expert reviews, compiled by RECATOOLS.
About this listing
This entry was compiled from publicly available data including Glean Workplace AI's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Glean Workplace AI unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to Glean Workplace AI directly →
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