FPT.AI

FPT Smart Cloud's AI suite for Vietnamese eKYC, OCR, voice and agents

Agents & Automation Paid Has API
Researched · Published · Reviewed
RECATOOLS Score
6.7 / 10
Capability
6.5
Value for money
6
Ease of use
6
ASEAN readiness
8
API quality
6.5
Founded
2017
HQ
Hanoi, Vietnam
Developer
FPT Smart Cloud

Overview

FPT.AI is the enterprise AI platform of FPT Smart Cloud, part of Vietnam's FPT Corporation. It covers AI agents, chat, call-centre voice agents, document OCR, Vietnamese text-to-speech and eKYC that verifies chip-based ID cards. Developers can try its APIs through a self-serve console; prices are not published.

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Pricing

Pricing shown for reference only. These figures reflect RECATOOLS research as of 14 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.

No free tier
Trial only: an FPT ID account gets 5,000 free Voice Maker characters; no lasting free plan is published

What you can produce with FPT.AI

  • eKYC onboarding with document, QR and NFC chip reading, face match and liveness checks
  • Chip-based Vietnamese ID verification against the Ministry of Public Security database
  • Document OCR and data extraction with FPT AI Read and 50+ ready templates
  • Vietnamese text-to-speech in Northern, Central and Southern accents
  • Generative voice agents for inbound and outbound call-centre work
  • Multilingual AI agents and chatbots built on FPT AI Agents
  • Self-serve API access through the FPT.AI Console
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RECATOOLS Verdict

FPT.AI is a strong choice for Vietnamese-language and Vietnamese-ID workloads: eKYC that reads chip-based ID cards and checks them against the Ministry of Public Security database, OCR with a template library for banking and insurance, and text-to-speech in three regional accents. IDC listed FPT as a Major Player in Asia-Pacific virtual assistants.

Prices are not published, though a self-serve console and a small text-to-speech trial let developers test the APIs. Its accuracy and scale figures are FPT's own. Best for banks, insurers and contact centres operating in Vietnam.

Desk research by RECATOOLS from public sources, written with AI assistance — not a hands-on test. How we review

What we found

FPT.AI is the AI platform of FPT Smart Cloud, the cloud and AI company of Vietnam's FPT Corporation, run from Hanoi with offices in Ho Chi Minh City and Tokyo. FPT dates the platform to 2017. It now sells ten products: FPT AI Agents for building multilingual agents, AI Chat, Engage, Enhance, Read for document OCR, eKYC, Mentor, Voice Maker for text-to-speech, Adjust, and a generative Voice Agent for call centres. FPT AI Factory, the company's GPU cloud and token-serving business, is a separate offering at factory.fpt.ai.

The eKYC product is the most specific. FPT says it reads document surfaces, QR codes and NFC chips, checks more than 30 signs of fraud, offers several liveness methods against deepfakes, and connects to the Ministry of Public Security's resident database to verify chip-based ID cards. It also claims to lift eKYC success rates by more than 30%. FPT AI Read claims up to 98% accuracy with a library of more than 50 document templates, and Voice Maker offers male and female voices in Northern, Central and Southern Vietnamese accents. The Voice Agent page claims more than 20 million calls handled a month. All of these are vendor figures.

Scale claims vary even on FPT's own about page, which says over 1,000 enterprises in one paragraph and more than 3,000 clients in 15 countries in the next, with 200 million interactions automated. IDC named FPT a Major Player in its 2023 Asia-Pacific smart virtual assistants MarketScape. Earlier versions of this page cited G2 badges and review counts that could not be read today, and a Vietnam Airlines deployment that could not be traced to FPT; both are gone.

Prices are not on fpt.ai. Developers can open an FPT ID account, try the ID, passport, driver-licence, face-match, liveness and text-to-speech APIs, and pay through the FPT.AI Console; Voice Maker comes with 5,000 free characters to trial. Larger deployments go through sales.

Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.

About this listing

Researched on
Published on
Last reviewed

This entry was compiled from publicly available data including FPT.AI's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with FPT.AI unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

For the latest details, please refer to FPT.AI directly →

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