Fathom

AI meeting notetaker with the category's best free recording tier

Productivity Freemium
Researched · Published · Reviewed
RECATOOLS Score
7.5 / 10
Capability
7
Value for money
9
Ease of use
9
ASEAN readiness
6
API quality
3
Founded
2020
HQ
San Francisco, California
Users
500k+ users
Launched
Jul 2026
Developer
Richard White

Overview

Fathom records, transcribes, and summarises Zoom, Meet, and Teams calls, with CRM sync on paid tiers. Recording and transcription stay unlimited on the free plan, but as of 2026 advanced AI summaries are capped at 5 calls/month.

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Pricing

Pricing shown for reference only. These figures reflect RECATOOLS research as of 11 Jul 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.

Free
Free
Unlimited recording and transcription for individuals
  • Unlimited recordings + transcripts
  • AI summaries capped at 5/month
  • Clips, playlists and search
Team
$19/user/mo
Premium plus team collaboration, 2-user minimum ($15 annual)
  • Global search across team calls
  • Team playlists and folders
  • Comments and keyword alerts
Business
$34/user/mo
Revenue-team tier with CRM sync ($25 annual)
  • Salesforce/HubSpot field sync
  • Deal view summaries
  • Coaching metrics + AI scorecards
Enterprise
Custom
Org-wide controls and onboarding, contact sales
  • SSO/SCIM provisioning
  • Custom data retention
  • Dedicated success manager

Use cases

Capturing meeting notes for free without any subscription commitment Automatically syncing client call summaries to CRM after sales calls Building a searchable archive of team conversations without storage limits
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ASEAN Perspective

Fathom in Southeast Asia

ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).

RECATOOLS Verdict

Fathom records, transcribes, and summarises Zoom, Google Meet, and Teams calls, with summaries typically ready within 30 seconds and transcripts linked to video timestamps. The free tier is still the category's most generous on core usage — unlimited recording and transcription — though advanced AI summaries are now capped at 5 calls/month, a retreat from the old unlimited pitch. Paid plans run $15–25/user/month annual with CRM sync at the Business tier, backed by an unusual 90-day money-back guarantee. It now ships a public API with TypeScript and Python SDKs, closing an old gap. It stays meeting-centric — follow-up emails and tasks are on you — and non-English accuracy trails the multilingual leaders, so ASEAN teams should test their language mix before standardising on it.

Independent AI-assisted assessment by RECATOOLS.

What people say

The deal changed in 2026: Fathom's free plan, long the category's 'unlimited everything' benchmark, now caps advanced AI summaries at five calls a month. Recording and transcription stay unlimited — past the cap you get a basic chronological summary rather than nothing — but the shift matters, because the bottomless free tier was Fathom's whole identity against Otter, Fireflies, and tl;dv.

Even post-cap it's arguably still the best free notetaker on core usage. Summaries land within about 30 seconds of a call ending, transcripts click through to video timestamps, and reviewers keep rating it near the top of the category for ease of use. Paid plans run $16/month for Premium (annual), $15/user for Team, and $25/user for Business, which adds CRM sync — and Fathom backs paid tiers with a 90-day money-back guarantee, which nothing else in this category matches.

It has also quietly grown up on the developer side. There's now a public API with TypeScript and Python SDKs plus webhooks, so 'no API' — a long-standing knock — is no longer true; teams can pipe summaries, transcripts, highlights, and action items into their own tools.

What hasn't changed: Fathom stops at the meeting. Follow-up emails, task creation, and scheduling are all manual, the notetaker bot stays visible to attendees even when renamed on Premium, and non-English accuracy still trails the multilingual leaders — worth testing before rolling it out across a mixed-language ASEAN team. For English-heavy teams that mostly need reliable notes without another per-seat bill, the order of operations stays the same: Fathom first, questions later.

Summary of public user & expert reviews, compiled by RECATOOLS.

Notable facts

  • Fathom's free tier is genuinely unlimited for individual use — no caps on recordings, storage, or summaries — funded by team and enterprise subscriptions.
  • The AI summary feature produces structured notes in under 30 seconds after a meeting ends, before participants have left the call.
  • Fathom was voted Product Hunt's #1 AI tool of 2022 by the developer community.

Frequently asked questions

Is Fathom free?
Yes. Unlimited free tier for individual users with no recording or summary limits.
How does Fathom compare to Otter.ai?
Fathom's free tier is more generous. Otter has stronger speaker identification and a more established brand.
Does Fathom work with Microsoft Teams?
Yes. Zoom, Google Meet, and Microsoft Teams are all supported.
Can Fathom sync to Salesforce?
Yes. CRM sync is available on Team and Enterprise plans.
Does Fathom provide transcripts?
Yes. Full transcripts are available alongside AI summaries.

About this listing

Researched on
Published on
Last reviewed

This entry was compiled from publicly available data including Fathom's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Fathom unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

For the latest details, please refer to Fathom directly →

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