Crisp vs Fini vs Inkeep vs My AskAI
A side-by-side look at scores, pricing and features — with RECATOOLS' ASEAN-aware verdict for each.
Crisp
All-in-one live chat, inbox, and AI support suite
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Fini
Per-resolution AI support agent that acts, not just answers
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Inkeep
Turns your docs and support history into AI agents
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My AskAI
Helpdesk AI agent that bolts onto your existing stack
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|---|---|---|---|---|
| RECATOOLS Score | 7.2 / 10 | 7 / 10 | 6.8 / 10 | 7.1 / 10 |
| Capability | ||||
| Value for money | ||||
| Ease of use | ||||
| ASEAN readiness | ||||
| API quality | ||||
| Pricing | Freemium | Paid | Subscription | Paid |
| Free tier | — | — | — | — |
| Paid from | — | — | — | — |
| Has API | ✓ | ✓ | ✓ | ✗ |
| Open source | ✗ | ✗ | ✗ | ✗ |
| Free to use | ✓ | ✗ | ✗ | ✗ |
| Users | — | — | — | — |
| Founded | 2015 | — | 2022 | — |
| Maker | — | — | — | — |
| Verdict | Live chat, a shared inbox across email/WhatsApp/Messenger, a chatbot builder, knowledge base, light CRM and campaign tools, all under one flat-priced plan — that's Crisp's pitch, and a real alternative to stitching toget... |
Fini's pitch is accountability: pay per resolution, not per seat, with published overage rates ($0.89 down to $0.49 as volume climbs) and a 90-day free pilot on the Enterprise tier before real spend starts. It also goes... |
Point this at your docs, GitHub issues, Discord and support tickets, and Inkeep builds an AI agent that answers technical questions with source citations and a confidence score, escalating to a human when it isn't sure.... |
My AskAI's smart move is refusing to replace your helpdesk — it sits on top of Zendesk, Intercom, Freshdesk or HubSpot, learns from your agents' own replies, and can be set to draft internal notes before it's trusted wit... |
| Full review → | Full review → | Full review → | Full review → |
Comparisons cover up to 4 tools. Scores are RECATOOLS editorial assessments; verify current pricing on each vendor's site.