Inkeep

AI customer support trained on your docs

Business & Finance Subscription Has API
Researched · Published
RECATOOLS Score
6.8 / 10
Capability
7
Value for money
6
Ease of use
7
ASEAN readiness
6
API quality
7
Founded
2022
HQ
San Francisco, California, USA
Users
Launched
Developer

Overview

Inkeep is an AI customer-support copilot trained on a product's documentation, Discord, GitHub issues and support tickets — answers technical questions on the docs site, in Slack, or via API. Used by Anthropic, Anchor, Loops and others.

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Use cases

Developer support Docs Q&A Discord/Slack support bot
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ASEAN Perspective

Inkeep in Southeast Asia

ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).

RECATOOLS Verdict

Inkeep turns your documentation and knowledge base into AI support agents and an agent-assist copilot, with a no-code/TypeScript builder and an OpenAI-compatible chat API for embedding custom experiences. It suits product, developer-relations, and support teams that want grounded, source-cited answers in docs sites, Slack, and helpdesks rather than a generic chatbot.

Caveats: answer quality depends heavily on how clean and complete your content is, plans start around $200/month so it is aimed at teams not solo users, and it sits in a crowded field against Intercom Fin, Zendesk, and others. The OpenAI-compatible API is a genuine plus for builders. No ASEAN-specific tooling, but the English product works regionally.

Independent AI-assisted assessment by RECATOOLS.

About this listing

Researched on
Published on

This entry was compiled from publicly available data including Inkeep's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Inkeep unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

For the latest details, please refer to Inkeep directly →

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