Zoom AI and ZoomMate (formerly AI Companion)

Zoom's built-in meeting AI plus ZoomMate agents, formerly AI Companion

Productivity Freemium Has API
Researched · Published · Reviewed
RECATOOLS Score
7.5 / 10
Founded
2011
HQ
San Jose, California, USA
Users
4M+ accounts enabled (57% of Fortune 500)
Launched
Sep 2023
Developer
Zoom Communications, Inc.

Overview

Zoom AI, formerly AI Companion, gives paid Zoom Workplace plans unlimited meeting summaries in 33 languages, in-meeting questions and basic workflows at no extra cost; ZoomMate adds agents, deep research and cross-app workflows. Limited free allowance; ZoomMate $16.67 a user a month billed annually.

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Pricing

Pricing shown for reference only. These figures reflect RECATOOLS research as of 1 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.

Workplace Basic
Free
Includes ZoomMate Basic
  • Summaries for 3 meetings a month
  • 20 AI queries a month
  • 10 workflow runs, 3 Canvas docs
  • 40-minute meetings
Workplace Pro
$14.16/user/mo
Billed annually; $16.99 monthly
  • Unlimited meeting summaries
  • Unlimited in-meeting questions
  • Custom summary templates
  • Agentic search (10 a month)
Workplace Business
$18.33/user/mo
Billed annually; $21.99 monthly
  • Everything in Pro
  • 300 participants, SSO
  • Unlimited whiteboards
Enterprise
Custom
Contact sales
  • Quoted plans

What you can produce with Zoom AI and ZoomMate (formerly AI Companion)

  • Meeting summaries in 33 languages
  • In-meeting questions and catch-up
  • Agentic search across Zoom, Microsoft and Google content
  • Custom and pre-built agents (ZoomMate)
  • Web search and deep research (ZoomMate)
  • Workflows across Zoom and third-party apps
  • Voice Translator and AI note-taking (ZoomMate)
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RECATOOLS Verdict

For anyone already paying for Zoom Workplace, the built-in Zoom AI is an easy win: unlimited meeting summaries in 33 languages, including Malay, Indonesian, Thai and Vietnamese, plus in-meeting questions at no extra cost, and even free users get a small allowance. ZoomMate, the paid successor to Custom AI Companion, is a more ambitious bet on agents, research and workflows across other apps, metered by credits at $16.67 a user a month billed annually; it launched in June 2026 and has little independent track record yet. Summary quality has shifted with past model updates. Switch on the free features; trial ZoomMate before rolling it out.

Desk research by RECATOOLS from public sources, written with AI assistance — not a hands-on test. How we review

What we found

Zoom's AI features, sold until June 2026 as AI Companion, now come in two parts. Zoom AI is built into paid Zoom Workplace plans at no extra cost: unlimited meeting summaries, in-meeting questions, custom summary templates, basic AI queries, limited agentic search across Microsoft and Google content, and basic workflows inside Zoom. Meeting summaries work in 33 languages, including Malay, Indonesian, Tagalog, Thai, Vietnamese and Tamil. ZoomMate, launched on 1 June 2026 in English and built on the earlier Custom AI Companion add-on, is the paid agentic layer: a custom agent builder with third-party connections, pre-built agents, web search and deep research, workflows across Zoom and other apps, documents, slides and spreadsheets, unlimited AI note-taking, a voice translator and a memory layer, metered at 2,200 AI credits per user a month. Existing Custom AI Companion customers continue to be supported.

Zoom Communications, incorporated in 2011 and headquartered in San Jose, California, has operations in Singapore, Japan and India and lists Singapore's PDPA among the privacy laws it is subject to.

Even the free Workplace Basic plan includes a limited ZoomMate allowance: summaries for three meetings a month, 20 AI queries, three uses of My Notes, agentic search over a handful of files and meetings, ten workflow runs and three Canvas documents, alongside 40-minute meetings. Workplace Pro costs $14.16 a user a month billed annually, or $16.99 monthly, and Business $18.33 or $21.99. ZoomMate costs $16.67 a user a month billed annually or $20 monthly, as an add-on or a standalone subscription. Enterprise pricing is quoted.

Independent evaluations of ZoomMate are still scarce. Earlier user reports, such as a 2025 Zoom Community thread complaining that summaries had suddenly become much shorter, show that quality can shift with model updates. For teams already paying for Zoom, the built-in features are worth switching on; ZoomMate is worth trialling for teams that want agents working across their other tools.

Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.

About this listing

Researched on
Published on
Last reviewed

This entry was compiled from publicly available data including Zoom AI and ZoomMate (formerly AI Companion)'s official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Zoom AI and ZoomMate (formerly AI Companion) unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

For the latest details, please refer to Zoom AI and ZoomMate (formerly AI Companion) directly →

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