Retell AI

Voice AI for phone-call automation

Video & Audio Paid Has API
Researched · Published
RECATOOLS Score
7.2 / 10
Capability
7.5
Value for money
6.5
Ease of use
6.5
ASEAN readiness
5.5
API quality
8
Founded
2023
HQ
San Francisco, California, USA
Users
Launched
Developer

Overview

Retell AI builds voice AI agents that handle inbound and outbound phone calls — low-latency conversation, multi-turn handling, integrations with Twilio and major contact-center platforms. Strong fit for SMB customer-support automation and outbound qualification. Pay-as-you-go pricing per call minute.

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Use cases

Phone customer support Outbound sales calls Appointment reminders Lead qualification
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ASEAN Perspective

Retell AI in Southeast Asia

ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).

RECATOOLS Verdict

Retell AI is a developer-first platform for building production AI voice agents that handle real phone calls, with low-latency conversation, interruption handling, telephony (Twilio/SIP) integration and post-call analytics. It abstracts the hard real-time audio plumbing so teams can ship inbound/outbound call agents for support, scheduling and qualification fairly quickly.

It suits engineering teams and agencies building voice automation for contact centres and SMBs. Caveats: it requires developer effort and good prompt/flow design, per-minute costs plus underlying LLM/telephony fees stack up, and voice-agent reliability in messy real calls still needs guardrails. API and docs are strong; ASEAN telephony coverage and SEA-language quality vary by region.

Independent AI-assisted assessment by RECATOOLS.

About this listing

Researched on
Published on

This entry was compiled from publicly available data including Retell AI's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Retell AI unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

For the latest details, please refer to Retell AI directly →

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