NeuBird AI
Agentic AI SRE that autonomously prevents, investigates, and resolves production incidents before engineers are paged.
Overview
NeuBird AI is an agentic AIOps platform whose Hawkeye agent (Falcon engine, April 2026) correlates telemetry across Datadog, PagerDuty, Splunk, AWS and Azure to resolve incidents with little human input. Founded 2023 by the ex-Portworx team; raised near $64M, led most recently by Temasek's Xora.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 31 Aug 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
- Up to 5 users
- 1 project
- Slack & Teams
- 14-day history
- Triage Agent free
- Investigation & Analyst agents
- No storage or ingest fees
- Unlimited users & projects
- 24/7 support
- Unlimited history
- MCP access
Use cases
What you can produce with NeuBird AI
- Autonomous resolution of production alerts with real-time root cause analysis and remediation steps
- Reduction in mean time to resolution by up to 88% across hybrid and multi-cloud environments
- Recovery of 200+ engineering hours per month previously spent on manual incident triage
- Alert noise reduction of up to 78%, lowering on-call fatigue and escalations
- In-VPC or SaaS deployment with SOC 2 Type II certification and audit-ready compliance posture
- Hawkeye MCP Server integration enabling AI assistant-driven incident investigation via Model Context Protocol
- Predictive risk reports surfacing systemic production risks before they cause customer-facing outages
ASEAN Perspective
NeuBird AI in Southeast Asia
NeuBird AI has no confirmed APAC offices or customer deployments as of mid-2026, but the Series B was led by Xora Innovation — Temasek's Singapore-based early-stage AI and deep-tech VC — a signal that ASEAN market entry is on the horizon. ASEAN enterprises running hybrid or multi-cloud stacks on AWS and Azure (the platforms NeuBird supports best) are natural target customers, particularly financial institutions in Singapore and tech companies in Malaysia and Indonesia scaling their SRE practices. Regional buyers should note that pricing in USD at $1,299/month and above may require enterprise procurement approval, and in-VPC deployment will matter for regulated sectors such as banking and healthcare in Singapore and Indonesia.
NeuBird's Hawkeye/Falcon agent has real production mileage: as of its April 2026 Series B announcement, customers had autonomously resolved over 1 million alerts, saved more than $2M in engineering time, and cut MTTR by up to 90% at some deployments — sharper numbers than the 230K-alert figures the company was citing in late 2025. Gartner named it a Cool Vendor in IT Operations Leveraging Generative AI back in October 2024, an independent signal that's held up. The founding team (Goutham Rao and Vinod Jayaraman, who sold Portworx to Pure Storage for $370M) and a Temasek-backed Series B lend real credibility. The catches: no built-in observability, so it sits on top of Datadog or Splunk rather than replacing them; pricing moved from a flat per-credit model to $25 per completed investigation plus a custom Enterprise tier; and there's no publicly named lighthouse customer or confirmed APAC deployment yet despite the Temasek connection.
What people say
NeuBird's pricing model changed sometime in the last year: it used to be $15 per credit with a $1,299/month Standard plan, and as of mid-2026 it's a 14-day free trial followed by $25 per completed investigation, with an Enterprise tier still quoted custom. That's a cleaner, easier-to-explain structure, even if the actual bill still depends on how noisy your alerts are.
The product itself — the Hawkeye agent, running on the Falcon engine since April 2026 — plugs into Datadog, PagerDuty, Splunk, AWS CloudWatch, Azure Monitor, Prometheus, Slack, and ServiceNow to triage and, where allowed, autonomously resolve incidents. NeuBird's own numbers, current as of its April 2026 Series B announcement: customers have resolved over 1 million alerts, saved more than $2 million in engineering hours, and hit MTTR reductions up to 90% in some deployments. Gartner named it a Cool Vendor in IT Operations Leveraging Generative AI in October 2024, a real independent nod, not a self-issued badge.
The founders (Goutham Rao and Vinod Jayaraman) sold their last company, Portworx, to Pure Storage for $370M, and that pedigree shows in the SOC 2 Type II certification and in-VPC deployment option for security-conscious buyers — the April 2026 Series B was led by Xora Innovation, Temasek's deep-tech arm in Singapore. What's missing: a named lighthouse enterprise customer on the scale of an Amex or a PepsiCo, any built-in observability (you still need Datadog or Splunk underneath it), and a confirmed APAC go-to-market despite the Singapore-linked investor.
Summary of public user & expert reviews, compiled by RECATOOLS.
Notable facts
- Co-founders Goutham Rao and Vinod Jayaraman previously sold Portworx to Pure Storage for $370 million in 2019 — NeuBird is their fourth enterprise infrastructure venture together.
- NeuBird's Hawkeye MCP Server lets Claude (and other AI assistants) query live production incident data directly, making it one of the first AIOps platforms with a native Model Context Protocol integration.
- Gartner named NeuBird a 2025 Cool Vendor in IT Operations Leveraging Generative AI — a rare honour for a company less than two years old at the time.
- The Falcon engine, launched April 2026, averages 92% confidence scores on root cause hypotheses and is approximately three times faster than the original Hawkeye model.
Frequently asked questions
About this listing
This entry was compiled from publicly available data including NeuBird AI's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with NeuBird AI unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to NeuBird AI directly →
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