Markopolo AI
AI-driven email, WhatsApp and voice engagement for online stores
Overview
Markopolo AI is a Dhaka-founded AI customer-engagement platform for ecommerce that uses its Athena event model and agentic workflows to personalise email, SMS, WhatsApp, push and AI voice calls, with the MarkTag data layer and Shopify and CRM integrations. Free plan; Standard $10.99 and Pro $39.99 a month; Enterprise custom.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 1 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
- 500 emails a month
- 250 contacts
- 1:1 personalisation
- AI content and workflow builder
- 6,000 emails a month
- 500 contacts
- 10 minutes AI voice calls
- 25,000 emails a month
- 2,500 contacts
- 60 minutes AI voice calls
- Email, SMS, push and WhatsApp
- AI voice calls
- Omnichannel engagement
What you can produce with Markopolo AI
- AI-personalised email, SMS, WhatsApp and push
- AI voice calls
- Athena event model and agentic workflows
- MarkTag customer data layer
- Shopify and CRM integrations
- AI content generation
Markopolo offers small online stores an unusually affordable route into AI-personalised, multi-channel customer engagement, with a usable free plan and low entry prices. It has pivoted more than once, its performance figures are its own and inconsistent, and its corporate base is in flux between Dhaka, Saudi Arabia and the US. Worth trying for small and mid-sized stores; verify results on your own customers before committing.
What we found
Markopolo AI is an AI marketing platform for online stores that has pivoted from automating ad campaigns to running personalised customer engagement. It now centres on Athena, which it calls a four-billion-parameter Large Event Model trained on shopper behaviour, and on agentic workflows that decide what to send each customer, when and on which channel — email, SMS, WhatsApp, web and app push, and AI voice calls. Its MarkTag tag works as a built-in customer data platform, and it integrates with Shopify, HubSpot, Salesforce and Twilio. The company says its AI recovers 43 to 47 per cent of abandoned carts against an industry norm of 10 to 12 per cent, and describes itself as the first with sub-1MB edge AI; those are its own claims, and its own pages give differing figures.
Markopolo was started in Dhaka, Bangladesh, where it had a beta with paying customers in early 2021, by Tasfia Tasbin, its chief executive, Mubtaseem Zaman and Rubaiyat Farhan. It raised a $2 million seed round led by Joa Capital in May 2025, after earlier backing from the Singapore accelerator Accelerating Asia, and its founders later joined the HF0 residency in San Francisco. It said in 2025 that it was moving its headquarters to Saudi Arabia under a government relocation programme; its terms name a Wyoming company, and its site gives a San Francisco address. It says it serves more than 1,400 businesses.
The free plan, free forever with no card, covers 500 emails a month to 250 contacts with personalisation, AI content and the workflow builder. Standard costs $10.99 a month, or $8.79 on three-month billing, for 6,000 emails, 500 contacts and ten minutes of AI voice calls; Pro costs $39.99, or $31.99, for 25,000 emails, 2,500 contacts and an hour of voice calls. Enterprise adds SMS, push, WhatsApp and omnichannel engagement by quote, and SMS can be added to other plans. Shopify-listing prices are higher.
Its Shopify app rates 4.9 from eight reviews. Markopolo suits small and growing online stores, including in Southeast Asia, wanting affordable AI-driven engagement.
Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.
About this listing
This entry was compiled from publicly available data including Markopolo AI's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Markopolo AI unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to Markopolo AI directly →
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