Levity
No-code AI for business process automation
Overview
Levity lets non-technical operators build AI models for business workflows — email triage, document classification, customer-feedback tagging — without writing code. Built around fine-tuning, with strong templating for common SMB use cases.
Use cases
What you can produce with Levity
- Automatically classify incoming freight emails into categories like quote requests, order entries and tracking updates, and route each to the right team without manual tagging.
- Extract shipment details, rates and reference numbers from email bodies and attachments into structured data instead of retyping them.
- Push extracted order data straight into your transport management system so order entry happens without a human copying fields.
- Auto-draft responses to routine quote requests so operators review and send instead of composing from scratch.
- Prioritise a shared logistics inbox by urgency and type so time-critical shipment issues surface ahead of routine correspondence.
- Track how much of your email volume is being handled automatically and where human review is still stepping in.
ASEAN Perspective
Levity in Southeast Asia
ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).
Levity is a no-code AI automation platform that lets non-technical teams train custom classifiers for documents, text, emails and images, then wire them into workflows to automate repetitive triage and data-entry tasks. It suits operations and back-office teams who want bespoke AI categorisation without building or hosting models, and it connects to common business tools.
Caveats: it occupies a narrower niche than broad automation suites, custom-model accuracy depends on your training data, and pricing/value should be weighed against general LLM-plus-automation alternatives that have matured fast. Globally available in English; limited developer API and no SEA-specific features.
What people say
Levity still exists, but it is no longer the product most directory listings describe. The Berlin company began as a general no-code AI builder for tasks like email triage and document classification, and older G2, Capterra and TrustRadius reviews reflect that era, praising how easily non-technical users could train custom classifiers on their own data. Since then Levity has pivoted hard into a vertical: it now positions itself as communication intelligence for the global supply chain, an AI platform that turns messy freight emails into automated workflows. Its G2 profile has been inactive for over a year, a signal of where the company's attention went, though its status page showed 100 percent uptime through mid-2026.
In its new lane, the pitch is concrete. Levity classifies incoming logistics emails and attachments, extracts shipment and quote data, and pushes structured actions into transport management systems, aiming squarely at quoting, order entry and tracking, the inbox drudgery of freight operations. It counts sizeable European logistics names like Hellmann Worldwide Logistics and Gebrüder Weiss among its customers, alongside brokers and 3PLs.
The honest caveat is that independent, recent user feedback is thin. Most substantial review activity dates from the general-purpose era, and coverage of the logistics product comes largely from vendor material and trade write-ups rather than volumes of verified customer reviews. Buyers evaluating it today are working from case studies more than crowd-sourced ratings, so a pilot with your own email traffic matters more than usual.
Levity now genuinely fits freight forwarders, brokers and 3PL operations teams drowning in high-volume, unstructured email who want automation without engineering effort. Anyone who arrives expecting the old horizontal no-code AI trainer, or an SMB tool for generic workflow automation, is looking at the wrong product; general-purpose alternatives like Zapier with AI steps will serve them better.
Summary of public user & expert reviews, compiled by RECATOOLS.
About this listing
This entry was compiled from publicly available data including Levity's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Levity unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to Levity directly →
Spotted something out of date? Suggest an update →
More in Business & Finance
