Microsoft Dragon Copilot (formerly Nuance DAX Copilot) vs DeepScribe vs Heidi Health vs Abridge
A side-by-side look at scores, pricing and features — with RECATOOLS' ASEAN-aware verdict for each.
Microsoft Dragon Copilot (formerly Nuance DAX Copilot)
Microsoft's ambient clinical documentation, merging DAX and Dragon
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DeepScribe
Oncology-first ambient scribe with built-in coding and pre-visit prep
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Abridge
Ambient AI that drafts clinical notes and codes from the patient conve...
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| RECATOOLS Score | 7.9 / 10 | 7.2 / 10 | 8 / 10 | 8.2 / 10 |
| Capability | — | |||
| Value for money | — | |||
| Ease of use | — | |||
| ASEAN readiness | — | |||
| API quality | — | |||
| Pricing | Enterprise | Enterprise | Freemium | Enterprise |
| Free tier | None; sold to healthcare organisations via Microsoft and authorised partners | — | Free plan: unlimited transcription and AI notes, standard templates, task management and clinical evidence with citations; limited Ask, advanced templates and Agents | — |
| Paid from | — | Not published, quoted after a demo request | Clinician from US$110/user/mo billed yearly (US$150 monthly); A$85, S$70 yearly | Quoted on request (health-system contracts, no published price) |
| Has API | ✓ | ✗ | ✗ | ✗ |
| Open source | ✗ | ✗ | ✗ | ✗ |
| Free to use | ✗ | ✗ | ✓ | ✗ |
| Users | — | — | — | 200+ health systems; ~50-80M clinical conversations/year |
| Founded | 2020 | 2019 | — | 2018 |
| Maker | Microsoft Corporation | — | Independent (Heidi Health Trading Pty Ltd) | Dr. Shivdev Rao (CEO), Sandeep Konam (CTO), Florian Metze (CSO, departed 2019) |
| Verdict | Dragon Copilot is the most widely deployed ambient documentation tool, backed by Nuance's long history in medical speech and Microsoft's reach, and it now combines ambient notes with dictation, Epic integration and nursi... |
DeepScribe has bet on one specialty and built for it: oncology-specific notes, coding that captures diagnosis depth, SmartPrep pre-visit summaries, and integrations with the cancer-care EHRs OncoEMR and iKnowMed that gen... |
Heidi is one of the most widely used AI scribes, with a genuinely useful free plan, broad language support and real presence in Southeast Asia, including a Singapore office and local-currency pricing. Its paid prices hav... |
Abridge is one of the most widely deployed ambient scribes in US healthcare, with more than 300 health systems by its own count, KLAS's top Ambient AI ranking in the Revenue Cycle category two years running, and a platfo... |
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Comparisons cover up to 4 tools. Scores are RECATOOLS editorial assessments; verify current pricing on each vendor's site.