Abridge vs DeepScribe vs Heidi Health vs Microsoft Dragon Copilot (formerly Nuance DAX Copilot)
A side-by-side look at scores, pricing and features — with RECATOOLS' ASEAN-aware verdict for each.
Abridge
Ambient AI that drafts clinical notes and codes from the patient conve...
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DeepScribe
Oncology-first ambient scribe with built-in coding and pre-visit prep
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Microsoft Dragon Copilot (formerly Nuance DAX Copilot)
Microsoft's ambient clinical documentation, merging DAX and Dragon
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| RECATOOLS Score | 8.2 / 10 | 7.2 / 10 | 8 / 10 | 7.9 / 10 |
| Capability | — | |||
| Value for money | — | |||
| Ease of use | — | |||
| ASEAN readiness | — | |||
| API quality | — | |||
| Pricing | Enterprise | Enterprise | Freemium | Enterprise |
| Free tier | — | — | Free plan: unlimited transcription and AI notes, standard templates, task management and clinical evidence with citations; limited Ask, advanced templates and Agents | None; sold to healthcare organisations via Microsoft and authorised partners |
| Paid from | Quoted on request (health-system contracts, no published price) | Not published, quoted after a demo request | Clinician from US$110/user/mo billed yearly (US$150 monthly); A$85, S$70 yearly | — |
| Has API | ✗ | ✗ | ✗ | ✓ |
| Open source | ✗ | ✗ | ✗ | ✗ |
| Free to use | ✗ | ✗ | ✓ | ✗ |
| Users | 200+ health systems; ~50-80M clinical conversations/year | — | — | — |
| Founded | 2018 | 2019 | — | 2020 |
| Maker | Dr. Shivdev Rao (CEO), Sandeep Konam (CTO), Florian Metze (CSO, departed 2019) | — | Independent (Heidi Health Trading Pty Ltd) | Microsoft Corporation |
| Verdict | Abridge is one of the most widely deployed ambient scribes in US healthcare, with more than 300 health systems by its own count, KLAS's top Ambient AI ranking in the Revenue Cycle category two years running, and a platfo... |
DeepScribe has bet on one specialty and built for it: oncology-specific notes, coding that captures diagnosis depth, SmartPrep pre-visit summaries, and integrations with the cancer-care EHRs OncoEMR and iKnowMed that gen... |
Heidi is one of the most widely used AI scribes, with a genuinely useful free plan, broad language support and real presence in Southeast Asia, including a Singapore office and local-currency pricing. Its paid prices hav... |
Dragon Copilot is the most widely deployed ambient documentation tool, backed by Nuance's long history in medical speech and Microsoft's reach, and it now combines ambient notes with dictation, Epic integration and nursi... |
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Comparisons cover up to 4 tools. Scores are RECATOOLS editorial assessments; verify current pricing on each vendor's site.