Chorus.ai

Conversation intelligence — part of ZoomInfo

Business & Finance Enterprise Has API
Researched · Published
RECATOOLS Score
6.6 / 10
Capability
7
Value for money
6
Ease of use
6
ASEAN readiness
5
API quality
6
Founded
2015
HQ
San Francisco, California, USA
Users
Launched
Developer

Overview

Chorus.ai is a conversation intelligence platform acquired by ZoomInfo in 2021 — analyzes sales calls and meetings to surface coaching opportunities, deal risk and competitive intelligence. Tightly integrated with the ZoomInfo prospect-data platform.

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Use cases

Sales coaching Deal risk analysis Competitive intelligence
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ASEAN Perspective

Chorus.ai in Southeast Asia

ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).

RECATOOLS Verdict

Chorus.ai is a conversation-intelligence platform that records, transcribes, and analyses sales calls and meetings to surface coaching moments, deal risks, and talk-track insights, with CRM sync. Now part of ZoomInfo, it's a mature option for revenue teams wanting to operationalise call analytics, and the integration with ZoomInfo's data ecosystem is a real draw for existing customers.

It's an enterprise sales tool with enterprise pricing and setup, faces strong competition from Gong and others, and its value is concentrated in larger sales orgs rather than small teams. Call-recording also carries consent and compliance obligations that vary by ASEAN jurisdiction and should be checked. It's globally sold but English-centric with no regional tooling. Solid for ZoomInfo-aligned sales teams; evaluate against Gong and local recording laws.

Independent AI-assisted assessment by RECATOOLS.

About this listing

Researched on
Published on

This entry was compiled from publicly available data including Chorus.ai's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Chorus.ai unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

For the latest details, please refer to Chorus.ai directly →

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