Avoma
AI meeting platform: transcription, coaching, deal-risk, scheduling
Overview
Avoma is an all-in-one AI meeting lifecycle platform founded in 2017 and headquartered in Palo Alto, California. It automates the full arc of a meeting — pre-meeting scheduling and agenda prep, real-time transcription in 75+ languages, AI-generated structured notes, and post-meeting CRM sync — replacing a fragmented stack of point tools such as note-takers, schedulers, and conversation-intelligence add-ons. Its modular architecture lets teams buy only the capabilities they need, from a basic AI assistant through full revenue intelligence with deal-risk alerts and sales-methodology scoring.
Beyond transcription, Avoma's higher-tier add-ons deliver AI call scoring against custom frameworks (MEDDIC, SPICED, BANT), coaching recommendations after every recorded call, deal-health dashboards with risk signals, pipeline forecasting, and a lead-routing engine with round-robin scheduling. The platform integrates with 30+ tools across CRM (Salesforce, HubSpot, Pipedrive, Zoho), conferencing (Zoom, Google Meet, Microsoft Teams), dialers (Salesloft, Outreach, Aircall), and collaboration tools (Slack, ClickUp, Zapier). A public REST API is available on select plans at dev.avoma.com with scoped API keys and webhook support.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 11 Jul 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
- Unlimited AI Meeting Assistant
- Real-time transcription
- 1:1 Scheduler
- Up to 25 paid seats
- Custom AI topics
- Group scheduling
- Limited Conversation Intelligence
- Up to 100 paid seats
- SSO
- HIPAA compliance
- Data retention policies
- Concierge onboarding
Use cases
What you can produce with Avoma
- Automatic meeting recording and real-time transcription across Zoom, Google Meet, and Teams with 75+ language support
- AI-generated structured meeting notes, smart chapters, and follow-up email drafts synced to CRM post-call
- AI coaching scorecards (MEDDIC, SPICED, BANT, custom) with transparent reasoning and timestamp citations
- Deal-risk and deal-health dashboards with AI-recommended next steps and real-time Slack and Teams alerts
- Pipeline forecasting views (Best Case, Most Likely, Commit) aggregated from conversation signals and CRM data
- Built-in scheduling and lead-routing engine with round-robin distribution and SDR-to-AE handoff automation
- REST API with scoped keys and webhook support for programmatic access to meetings, transcripts, notes, and scorecards
ASEAN Perspective
Avoma in Southeast Asia
Avoma supports transcription in 75+ languages including Mandarin, Bahasa Indonesia, Bahasa Malaysia, Thai, Vietnamese, Japanese, and Korean, making it practically usable across ASEAN markets. However, the company has no stated APAC data-residency option, no regional support presence, and its compliance certifications (HIPAA on Enterprise) are US-centric — teams subject to Singapore's PDPA, Malaysia's PDPA, or Indonesia's PDP Law should confirm data-processing agreements before committing. Pricing is USD-denominated and competitive for Singapore and larger SEA markets, but SMBs in emerging ASEAN markets may find even the $19 entry point relatively steep compared to free-tier alternatives such as Fireflies or Fathom.
Avoma is the credible budget alternative to Gong and Chorus for mid-market revenue teams. Pricing is transparent and modular — Startup at $19/seat, Organization (the most-picked tier) at $24, Enterprise at $39, with Conversation Intelligence and Revenue Intelligence add-ons at $29 each — landing at 15–25% of what Gong charges for genuinely comparable coaching scorecards, deal-risk dashboards, and a built-in scheduler. A 4.6/5 rating across 1,350+ G2 reviews and same-day setup back that up.
The recurring complaint, and it's a real one: the recording bot occasionally fails to join, joins late, or drops mid-call — disqualifying if every call record has to be reliable. Transcription accuracy runs around 95% on clean audio but drops toward 80% with heavy accents or technical jargon, and CRM sync can lag up to an hour. It covers 75+ languages but has no dedicated APAC infrastructure or data residency, worth weighing against PDPA-style regional compliance needs.
What people say
1,352 reviews and a 4.6/5 average on G2 — 97% of them four or five stars — makes Avoma one of the better-reviewed products in conversation intelligence, a category usually dominated by pricier names like Gong and Chorus. Capterra tells the same story: 4.5/5 across 120+ reviews. The pitch is straightforward: one platform handles scheduling, real-time transcription in 75+ languages, AI-written notes, and CRM sync, replacing what used to be three or four separate point tools.
Where Avoma actually competes on price is the add-on tier. Base plans run $19 to $39 per seat, and stacking Conversation Intelligence and Revenue Intelligence on top brings a full-featured seat to roughly $77/month — still 70–85% cheaper than a comparable Gong deployment. Reviewers consistently cite that value gap, plus same-day setup with no implementation fee, as the reason they picked Avoma over the bigger names.
The complaint that shows up again and again in reviews is recording-bot reliability: bots that fail to join, join late, or drop mid-call, which is a dealbreaker for teams where every call has to be captured. Transcription is strong in clean audio but degrades noticeably with heavy accents, crosstalk, or technical jargon, and CRM sync can lag up to 60 minutes after a call ends. For a 10-100 rep B2B sales team on a budget, that trade-off is usually worth it; for an enterprise where call-record integrity can't slip, Gong or Chorus remain the safer bet.
Summary of public user & expert reviews, compiled by RECATOOLS.
Notable facts
- Avoma raised its $12M Series A with participation from the Zoom Apps Fund — making Zoom itself an indirect backer of a tool that records and analyses Zoom meetings.
- The company was founded with just 15 employees across the US and India, and grew to roughly 65 staff across five continents by mid-2026.
- Avoma offers unlimited free viewer and collaborator seats — you only pay for 'recorder' seats, meaning an entire leadership team can review call libraries without adding to the bill.
- Total funding raised is $15M across two rounds — a seed in January 2020 (undisclosed amount) and a $12M Series A in December 2021 led by Headline.
Frequently asked questions
About this listing
This entry was compiled from publicly available data including Avoma's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Avoma unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
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