SquadStack
AI voice agents blended with human telecallers for outbound sales
Overview
SquadStack runs outbound sales and lead-qualification calls for Indian brands through a mix of AI voice agents and on-demand human telecallers, claiming over a million calls a day for clients including PhonePe, Swiggy and HDFC Life.
What you can produce with SquadStack
- Blended AI voice agent and human telecaller campaigns
- Outbound sales and lead-qualification calling at scale (1M+ calls/day claimed)
- Hindi and Hinglish conversational coverage
- API integration for CRM and lead systems
- On-demand, trained telecaller workforce
- 2025 'humanoid AI agent' pure-automation option
ASEAN Perspective
SquadStack in Southeast Asia
ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).
SquadStack's argument is straightforward: pure voice AI still loses to a human on complex, conversion-sensitive sales calls, so it blends AI agents with a network of vetted, work-from-home telecallers and routes each campaign to whichever mix converts best. Claimed daily volume above a million calls for clients like PhonePe, Swiggy, HDFC Life and Delhivery backs up the scale claim, even if it's company-reported.
Functionally it's closer to a managed service than self-serve software — you're buying an outcome (qualified leads, booked appointments) rather than an API-first dashboard, which suits teams without their own outbound operation more than engineering-led buyers. Its 2025 'humanoid AI agent,' trained on 90 million-plus minutes of real calls, is the newer pure-automation option worth testing directly against the hybrid model. Language depth is Hindi and Hinglish-first, so fit outside Indian-market or Indian-diaspora outbound is limited.
What people say
SquadStack was founded in 2015 by Apurv Agrawal, Kanika Jain, Rishabh Ladha and Vikas Gulati, and has raised roughly $24.9M over five rounds, including a $17.6M Series B in August 2022 led by Bertelsmann India Investments — a relatively modest raise for a company now claiming enterprise clients like TATA Digital, Delhivery, IndiaMART, AngelOne, Axis Securities, upGrad and Zepto.
Third-party aggregator Crozdesk scores the product 77/100 overall, built from an 86/100 user-satisfaction component and a 38/100 press-buzz component — a pattern consistent with a company that has real customer traction but limited media visibility outside Indian startup press. We could not pull specific star-rating figures from SquadStack's G2 listing directly, though the page is active and indexed alongside outbound call-tracking competitors.
The most detailed public feedback we found sits on Glassdoor, and it's worth separating out: those reviews are largely from the telecallers themselves — the human side of SquadStack's hybrid model — rather than from software buyers. Recurring themes include ease of onboarding, "timely trainings," and the appeal of flexible work-from-home telecalling income, alongside one review describing the structured calling approach as a "game changer" for their appointment-booking results. That's a meaningfully different data point than typical G2/Capterra buyer reviews, but it's directly relevant here: SquadStack's product quality depends on the quality and retention of its telecaller network, not just its AI stack, so agent-side sentiment is a real signal about service consistency.
On the buyer side, SquadStack markets a roughly 40% lift in conversions and resolutions with about 3x lower cost versus baseline, and says its AI agents "passed the Turing Test" for contact-center naturalness in live campaigns — both company claims a prospective buyer should ask to see validated against their own pilot data rather than taking as an industry-audited benchmark.
Product Hunt listings and its own marketing describe SquadStack as a "plug-and-play telecalling solution," language that fits the hybrid model: buyers plug in a lead list and campaign brief, and SquadStack handles the mix of AI and human dialing, scripting and reporting rather than requiring the buyer to configure a voice-AI pipeline themselves.
Summary of public user & expert reviews, compiled by RECATOOLS.
About this listing
This entry was compiled from publicly available data including SquadStack's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with SquadStack unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to SquadStack directly →
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