SquadStack
Voice AI sales agents for India, with human advisers on handoff
Overview
SquadStack, formerly SquadRun, runs outbound and inbound sales, onboarding, collections and support calls for Indian consumer brands with voice AI agents in nine Indian languages, backed by human advisers for complex calls. CRM, dialer and quality audits are bundled, and it is billed per live-call minute on a quoted rate.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 14 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
What you can produce with SquadStack
- Outbound sales, onboarding, collections and support calls run by voice AI agents
- Conversations in nine Indian languages with mid-sentence Hindi-English switching
- Human adviser handoff for complex or escalated calls
- WhatsApp, SMS and in-app follow-ups sharing context with the call
- Two-way CRM sync with Salesforce, Zoho, HubSpot and Meritto
- Quality audits scoring every call on 23 parameters
- A/B tests on voice, prompt, channel sequence and call timing
SquadStack is a managed outcome service rather than a self-serve voice-AI toolkit: it builds the agent, runs the calls, audits quality and hands hard conversations to human advisers, with CRM and telephony included. Per-minute billing with no seat or platform fee is easy to compare against a human telecalling team, and its Indian-language depth is real.
The headline numbers, from five million calls a day to its "Turing test", are vendor-run, the rate is only quoted after discovery, and a setup fee applies per use case. A strong candidate for high-volume Indian consumer sales; not built for markets outside India.
What we found
SquadStack began in 2014 as SquadRun, a crowdsourced task marketplace started by Apurv Agrawal, Kanika Jain and Vikas Gulati, according to its investor Blume Ventures. It moved into outsourced telecalling for Indian consumer brands, staffed by a distributed network of work-from-home callers, raised a $5 million Series A led by Chiratae Ventures in 2020 and a ₹140 crore Series B led by Bertelsmann India Investments in 2022, and in August 2025 relaunched as squadstack.ai with an agentic AI stack trained, it says, on more than 600 million minutes of sales conversations. The operating company is Squadrun Solutions Pvt Ltd in Noida.
The pitch is now voice AI first. Its "Humanoid Agent" handles outbound sales, lead qualification, onboarding, collections and support calls in nine Indian languages, switching between Hindi and English mid-sentence, with WhatsApp, SMS and in-app follow-ups that carry context across channels. Human advisers remain in the bundle for handoffs and complex calls, so the hybrid model survives as a fallback rather than the core. Every deployment includes CRM sync with Salesforce, Zoho, HubSpot and others, the dialer and telephony layer, 23-parameter call-quality audits and a named customer-success manager.
The scale figures are the company's own: 50 lakh (five million) AI calls a day, 90% lead connectivity, 40% more conversions and three times lower acquisition cost than human teams. Its "Turing test" claim rests on a blind listening exercise SquadStack ran at Global Fintech Fest in October 2025, where it says 1,273 of 1,563 attendees judged its AI recordings human. Treat both as marketing until a pilot reproduces them. Third-party scores and Glassdoor quotes in earlier versions could not be traced today and are removed.
Pricing is per live-call minute with no seat or platform fee, plus a one-time setup fee per use case, quoted after a discovery call. The platform is built around India's DND and TRAI calling rules, which makes it a poor fit outside the Indian market.
Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.
About this listing
This entry was compiled from publicly available data including SquadStack's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with SquadStack unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
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