Scribe

Automatically creates step-by-step guides with screenshots from any workflow you perform on your computer.

Productivity Freemium
Researched · Published · Reviewed
RECATOOLS Score
7.5 / 10
Capability
7
Value for money
7
Ease of use
9
ASEAN readiness
6
API quality
5
Founded
2019
HQ
San Francisco, California
Users
3m+ users
Launched
Jul 2026
Developer
Jennifer Smith

Overview

Scribe is a process documentation tool that automatically creates step-by-step how-to guides by recording your screen as you complete any workflow. Install the browser extension or desktop app, click Record, perform the task, and Scribe generates a complete document with annotated screenshots of every click and keystroke, ready to share with teammates or clients.

The AI layer enhances the generated document: it writes descriptive text for each step ('Click the Settings gear icon in the top right corner'), suggests a title and introduction, and formats the guide for clarity. The resulting documentation is accurate and detailed because it captures exactly what was done, rather than relying on manual description that often misses steps.

Scribe is used by operations teams, customer success managers, and trainers who spend significant time documenting processes for onboarding, standard operating procedures, and client training materials. The time saving is significant: a process that would take 30 minutes to document manually takes 3 minutes with Scribe. The shareable link format allows instant distribution without exporting.

Advertisement

Pricing

Pricing shown for reference only. These figures reflect RECATOOLS research as of 11 Jul 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.

Basic
Free
Unlimited guides for individual use
  • Web app capture
  • Shareable link & embed
  • Quick customization
Pro Personal
$25/mo
Solo plan, billed annually ($35/mo monthly)
  • Web, mobile & desktop capture
  • Company branding
  • Edit & redact screenshots
  • Export PDF/HTML/Markdown
Enterprise
Custom
For larger orgs with compliance needs
  • Auto-redaction of PII/PHI
  • SSO (SAML/SCIM)
  • Admin roles & governance
  • Language translation

Use cases

Documenting repetitive internal processes for new employee onboarding SOPs Creating client training guides from software walkthroughs automatically Building a searchable knowledge base of operational procedures for a support team
Advertisement

ASEAN Perspective

Scribe in Southeast Asia

ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).

RECATOOLS Verdict

Scribe is a best-in-class process-documentation tool: it records your screen actions and auto-generates step-by-step guides with annotated screenshots, slashing the time to create SOPs, onboarding docs and how-tos. The browser/desktop capture is fast and the output is clean, making it a clear winner for ops, support and enablement teams.

The free tier is limited and advanced controls (redaction, branding, enterprise admin) sit in paid plans, and it is narrowly focused on how-to docs rather than general knowledge management. Highly recommended for documenting repeatable processes; English-first, global, easily usable from ASEAN.

Independent AI-assisted assessment by RECATOOLS.

What people say

834 reviews on G2 average out to 4.8 stars, and the praise clusters around one thing: turning a 30-minute SOP into a 3-minute recording. Click record, walk through the task, and Scribe stitches together an annotated screenshot for every click with auto-written captions ('Click the Settings gear icon...'). For ops and support teams drowning in onboarding docs, that speed is the whole pitch.

The friction shows up after the first draft. Users report screenshots that need manual cleanup, guides that occasionally save with zero steps captured, and an auto-redaction feature that doesn't always catch what it should — awkward for anyone handling PII or PHI. Editing an existing scribe is fiddlier than recording a new one.

Pricing has drifted upmarket. Basic is still free with unlimited guides, but Pro Personal runs $35/month (or $25 billed yearly), and Pro Team starts at $17 per seat with a 5-seat minimum ($13 annually). Reddit threads mention enterprise quotes as high as $18,000 a year for small teams — a jump that catches solo operators off guard when they outgrow the free tier.

Scribehow.com folded into scribe.com in 2025's rebrand; the product didn't change, but bookmarks and search results still point to the old domain. For repeatable, screen-based workflows this remains the category leader — just budget for the paid tiers if you need branding, redaction, or team collaboration.

Summary of public user & expert reviews, compiled by RECATOOLS.

Notable facts

  • Scribe documents a process 15x faster than manual documentation — a 30-minute process guide that takes 3 minutes to create vs traditional screen recording and annotation.
  • The tool was founded by Jennifer Smith, one of the few female founders in the AI productivity space, after she grew frustrated manually documenting processes for new employees.
  • Scribe generates documents that update automatically if the underlying software interface changes — using AI to re-map steps to the new UI.

Frequently asked questions

Is Scribe free?
Yes. 10 Scribes per month on the free tier. Pro at $29/month provides unlimited.
Does Scribe work on Mac and Windows?
Yes. Both are supported via browser extension and desktop app.
Can Scribe document web app workflows?
Yes. The Chrome extension captures clicks and actions in any web application.
Can I export Scribe documents?
Yes. Export to PDF, Markdown, and Confluence-compatible formats.
Does Scribe capture passwords or sensitive data?
Scribe has settings to blur sensitive fields. Review captures before sharing.

About this listing

Researched on
Published on
Last reviewed

This entry was compiled from publicly available data including Scribe's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Scribe unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

For the latest details, please refer to Scribe directly →

Spotted something out of date? Suggest an update →

Advertisement