Pair (GovTech Singapore)

Singapore's government AI assistant suite for public officers

LLMs & Chat Free
Researched · Published · Reviewed
RECATOOLS Score
6 / 10
Founded
2023
HQ
Singapore
Users
60,000+ registered users, 20,000+ weekly active
Launched
2023
Developer
GovTech Singapore (built by Open Government Products)

Overview

Pair is the Singapore government's AI assistant suite, built by Open Government Products for GovTech: Pair Chat (on Claude Sonnet 4.6) for drafting and analysis, Pair Intern for internet-separated devices, Pair Noms for meeting notes and Pair Search over Hansard, judgments and legislation. Free for public officers.

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Pricing

Pricing shown for reference only. These figures reflect RECATOOLS research as of 18 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.

Free
Free
Free for Singapore public officers (Pair Chat, Intern, Noms beta); Pair Search prototype is open to anyone

What you can produce with Pair (GovTech Singapore)

  • Pair Chat with assistants, batch jobs and templates
  • Pair Intern for internet-separated devices
  • Pair Noms meeting notes (beta)
  • Pair Search over Hansard, judgments and legislation
  • Cleared for Restricted / Sensitive Normal data
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ASEAN Perspective

Pair (GovTech Singapore) in Southeast Asia

Pair is the largest deployed government AI assistant in the region and you almost certainly cannot use it. Access is restricted to Singapore government devices and credentials, so there is no sign-up, no consumer edition and no API — worth stating plainly, because it is the first thing most people arriving from a search want to know. For outsiders, its value is as a proof point. Open Government Products built it inside GovTech, it's used by tens of thousands of public officers, and GovTech publishes figures on time saved. For other ASEAN governments weighing a build-versus-buy decision, it is the closest thing to a worked precedent in the region.

RECATOOLS Verdict

Pair is a standout example of a government deploying generative AI for its own workforce: about 98,500 monthly users, cleared for sensitive data, transparent public metrics and a growing set of tools from chat to meeting notes. Its impact and satisfaction figures are self-reported, and there is no independent accuracy audit. Only Pair Search is open to the public. Essential for Singapore public officers; a useful model for other governments in the region.

Desk research by RECATOOLS from public sources, written with AI assistance — not a hands-on test. How we review

What we found

Pair is the Singapore government's suite of AI assistants for public officers, built by Open Government Products for GovTech. It began at a hackathon in January 2023 and was rolled out to all public officers that September. Pair Chat, running on Anthropic's Claude Sonnet 4.6 since mid-2026, helps officers draft, summarise and analyse documents, with custom assistants, batch jobs over large sets of text and writing templates; it is cleared for data classified up to Restricted and Sensitive Normal, with no logging by the model providers. Pair Intern brings the assistant to internet-separated government computers by email, Pair Noms writes notes of meetings and is in beta, and Pair Search, an exploratory prototype open to anyone, searches Parliamentary Hansard, Supreme Court judgments and legislation with combined semantic and keyword search. Healthcare-cluster staff can now sign in with their own system, and schools and SingHealth joined in 2024.

The team publishes its own metrics. In the second quarter of 2026 Pair had 98,527 monthly active users, saved an estimated 1.62 million hours a month and 81 minutes per task, and scored 3.7 out of 5 for satisfaction on Chat, at a reported cost of $2.18 million a quarter, or $7.39 per active user. In a written parliamentary reply in November 2025, the Ministry of Digital Development and Information said about 80% of Singapore's 150,000 public officers had used Pair Chat. Case studies include an antibiotic-prophylaxis assistant at Singapore General Hospital and document review at the Building and Construction Authority. These figures are self-reported and there is no independent accuracy audit, though the team built an evaluation suite, Pair Rome.

Pair is free for public officers and agencies, and Pair Search can be used by anyone.

It is one of the clearest examples in Southeast Asia of a government running generative AI at scale for its own staff.

Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.

Frequently asked questions

It's a natural-language search tool for Hansard, court judgments, and legislation, built for public officers who would otherwise have to search those sources by hand. It sits alongside Pair Chat rather than replacing it.
Government-only. Access is restricted to government-issued devices and credentials, so there is no public sign-up and no consumer edition — which is the answer most people arriving from a general search are looking for.
More than 60,000 registered users and over 20,000 weekly active ones, with over 10 million messages exchanged. GovTech estimates it saves officers roughly 46% of the time spent on administrative tasks, up from an initial trial of 11,000 users across 100-plus agencies.
Open Government Products, the experimental technology team inside GovTech Singapore. Pair began as a mid-2023 pilot and has expanded into a suite rather than staying a single chatbot.

About this listing

Researched on
Published on
Last reviewed

This entry was compiled from publicly available data including Pair (GovTech Singapore)'s official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Pair (GovTech Singapore) unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

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