Lorikeet
AI support concierge for complex, regulated industries
Overview
Lorikeet is an AI customer support platform that resolves complex tickets end-to-end across chat, email, voice, SMS, and WhatsApp. Built for regulated, high-stakes industries like fintech and healthtech, it executes multi-step workflows and integrates with systems such as Zendesk and Stripe. The company is Sydney-based and emphasises accurate routing and compliance.
ASEAN Perspective
Lorikeet in Southeast Asia
ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).
Lorikeet differentiates by targeting complex, regulated support where end-to-end multi-step resolution (refunds, account changes) matters more than simple deflection. Its fintech/healthtech focus and accuracy claims position it against Decagon and Sierra for higher-stakes use cases.
As a Sydney-based company, it carries above-average APAC relevance and exposes integration APIs (Zendesk, Stripe, internal systems) plus a 'Toolshed' for custom actions. It is enterprise-sold without public pricing, so onboarding is sales-led.
About this listing
This entry was compiled from publicly available data including Lorikeet's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Lorikeet unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
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