Kata.ai
Bahasa Indonesia chat, voice and avatar agents for enterprise CX
Overview
Kata.ai is a Jakarta conversational-AI company, run by PT Yesboss Group Indonesia, that grew out of the 2015 YesBoss assistant app and relaunched for enterprises in 2016. It sells AI agents for customer service, sales, marketing and HR, the KataCX chatbot builder, AI call agents and digital avatars, built first for Bahasa Indonesia, to banks, telcos and government agencies.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 14 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
What you can produce with Kata.ai
- GenAI chatbots built in KataCX from FAQs, documents, PDFs or website data
- One-click publishing to WhatsApp and website live chat, with bot-to-human handover
- WhatsApp broadcasts and scheduled campaigns with audience segmentation
- AI Call Agent for voice customer service, payment reminders and sales calls
- Kata Recruiters CV screening, candidate scoring and AI screening interviews
- Kata Health data extraction and analysis for medical insurance claims
- Integrations with Oracle, SAP, Salesforce, Zendesk and HubSpot
Kata.ai is one of the longest-running Indonesian conversational-AI vendors, and its range now runs from KataCX chatbots trained on a company's own documents to voice call agents, HR screening and in-branch digital avatars at Pegadaian. Its case for itself is local: Bahasa Indonesia first, on-premise model deployment for banks bound by data-residency rules, and integrations with SAP, Oracle, Salesforce and Zendesk.
Almost every performance figure is self-reported, prices are quote-only and there is no public review base, so treat it as an enterprise procurement: ask for references and a pilot. For Indonesian banks, telcos and agencies wanting a local vendor, it belongs on the shortlist.
What we found
Kata.ai is a Jakarta conversational-AI company operated by PT Yesboss Group Indonesia, a name that records where it came from. The team began in 2015 with YesBoss, a personal-assistant service run over SMS; Kata.ai's own archived about page says YesBoss was wound down in 2016 and the business relaunched as Kata.ai for enterprises. Chief executive Irzan Raditya told The Asian Banker in March 2025 that the starting point was conversational AI that understood Bahasa Indonesia, with other languages following.
The company is still trading. Its site, rebuilt around AI agents, offers customer-service, marketing, sales and HR agents; the KataCX builder, which trains a chatbot from FAQs, documents, PDFs or a website and publishes it to WhatsApp or web chat; an AI Call Agent for voice service and payment reminders; Kata Recruiters for CV screening; and Kata Health for insurance-claim processing. In the same interview Raditya described digital avatars in Pegadaian branches advising on gold and loan products, voice AI for the railway operator KAI, and private on-premise language models for banks that must keep data in Indonesia.
Most numbers about Kata.ai come from Kata.ai. The homepage claims 250+ brands and quotes results such as a 92.1% on-time payment rate and US$1 million in cost savings without naming the clients behind them; Raditya put the enterprise base above 100 and said the company had been profitable for a while. Testimonials name Bank Rakyat Indonesia and the health app Prixa. Kata.ai raised a US$3.5 million Series A in 2017, led by Trans-Pacific Technology Fund with MDI Ventures, and Raditya said about US$5 million had been raised in total; earlier versions of this page put the total at $3.5 million across two rounds.
There is no price list: KataCX offers a trial on request and everything else is sold through demos. No body of public user reviews was found, so buyers should ask for reference calls with clients of comparable size.
Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.
About this listing
This entry was compiled from publicly available data including Kata.ai's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Kata.ai unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to Kata.ai directly →
Spotted something out of date? Suggest an update →
Alternatives to Kata.ai
More in Agents & Automation
