WIZ.AI
Singapore voice AI agents for inbound and outbound enterprise calls
Overview
WIZ.AI is a Singapore company whose voice AI agents answer and place enterprise phone calls in Southeast Asian languages. Its products are Wizlynn for inbound service, Talkbot for outbound campaigns, QM for AI call-quality scoring and a Language Engine tuned for local accents and mid-call language switching. Pricing is quoted after a demo.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 14 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
What you can produce with WIZ.AI
- Inbound calls answered and routed by natural-language voice agents instead of IVR menus (Wizlynn)
- Unhappy or out-of-scope callers handed to human agents with the call context
- Outbound reminder, collections and activation campaigns run by voice bots (Talkbot)
- Every recorded call scored for compliance, missing disclosures and sentiment (QM)
- Speech recognition tuned for local accents, product names and mid-call language switching
- Voice agents in more than 16 languages, including Singlish, Bahasa Indonesia, Thai and Tagalog
WIZ.AI is a credible regional specialist for call centres: inbound and outbound voice agents plus AI call-quality scoring, tuned for Singlish, Bahasa, Thai, Tagalog and Vietnamese, with SOC 2 Type II and ISO 27001 listed on its trust page. A Series B led by Japan's SMBC in late 2025 suggests banks are buying.
Most performance figures are the vendor's own, there is no self-serve tier or price list, and G2 reviewers flag that it costs more than alternatives. Shortlist it if you run high call volumes in ASEAN languages; budget for a sales cycle.
What we found
WIZ.AI is a Singapore voice-AI company, operated by WIZ Holdings Pte. Ltd. and dating from 2019, that sells AI phone agents to banks, telcos, fintechs and other high-volume call operations. Its product line has been reorganised since this page last listed it. Wizlynn handles inbound calls, replacing IVR menus with natural-language routing and escalating to a human when a caller is unhappy or out of scope. Talkbot runs outbound campaigns such as payment reminders and card activation. QM scores every recorded call against a compliance checklist, and the Language Engine tunes speech recognition for local accents, product names and mid-call switches between languages.
Language is the pitch. The site lists more than 16 languages, including Singlish, Bahasa Indonesia, Malay, Thai, Tagalog, Vietnamese, Brazilian Portuguese and Mexican Spanish. In September 2023 the company announced what it called Southeast Asia's first foundation LLM for Bahasa Indonesia, a 13-billion-parameter model trained on 10 billion Indonesian tokens. The comparisons with Llama 2 in that release were WIZ.AI's own, and we found no public release of the weights, so the "first" is a label we could not test. The current site no longer leads with it.
The other figures are also vendor-stated: more than 300 enterprise clients, 17 countries, over 100 million AI calls a month, and 91.67% resolution on in-scope FAQ calls. In November 2025 WIZ.AI announced a Series B of "tens of millions" of US dollars led by SMBC Asia Rising Fund, with Kasikorn Bank's Beacon Venture Capital joining and Singtel Innov8 following on, and it is expanding into Brazil and Mexico.
On G2 it holds 4.7 out of 5 from 9 reviews (read 14 October 2026). One reviewer found it "Easy to use, fast to implement"; another wrote that the robot's intonation is "almost unlike a robot". Three of the nine say it costs more than alternatives, two adding that the quality justifies it. No prices are published.
Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.
About this listing
This entry was compiled from publicly available data including WIZ.AI's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with WIZ.AI unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to WIZ.AI directly →
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