Heidi Health
Ambient AI scribe with 110+ languages, but 2026 pricing jumped hard
Overview
Heidi Health is an ambient AI scribe that turns consultations into clinical notes, letters, and documents in real time, with strong multilingual support (110+ languages) and users across Australia, the UK, Singapore, Canada, and the US.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 12 Jul 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
- Unlimited basic transcription
- Standard templates
- 10 Pro Actions/month
- Limited Ask Heidi
- Unlimited advanced templates
- Unlimited Ask Heidi with citations
- CPD/CME tracking
- Lite EHR integrations
- Full EHR write-back
- Team template sharing
- Centralized billing
- SSO and dedicated onboarding
What you can produce with Heidi Health
- Real-time ambient transcription into clinical notes
- 110+ language support
- Referral letters and certificates generation
- Epic and athenahealth EHR integrations
- Evidence lookup with citations (Ask Heidi)
- Patient communication drafting
- HIPAA and GDPR compliant data handling
ASEAN Perspective
Heidi Health in Southeast Asia
ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).
Heidi's strength is reach: broad EHR support, real multilingual accuracy, quick onboarding, and a genuinely usable free tier for low-volume use — reasons it's become one of the default scribes clinicians in Australia, the UK, and Singapore reach for first. It raised $65 million in a Point72-led Series B in October 2025 at a $465 million valuation, so it isn't going away.
But the February 2026 repricing changed the calculus: the main Clinician plan jumped from roughly $90 to $150 a month billed annually, and EHR write-back now sits behind the higher Practice tier rather than the plan most solo clinicians buy. Trustpilot sits at 3.8/5 across 465 reviews, with a real chunk of recent complaints about hallucinations and support response times rather than the transcription itself. Worth trying on the free tier before committing to a year of Clinician.
What people say
Heidi listens to a consultation and drafts the note, letter, or referral in real time, then lets the clinician edit before it goes into the record. The pitch beyond pure transcription is breadth: 110+ languages, native integrations with Epic and athenahealth among others, and a genuinely free tier rather than a time-limited trial — 10 Pro Actions a month at no cost.
Trustpilot shows 3.8 out of 5 across 465 reviews, a reasonable but not stellar score for a category where clinicians' patience for errors is low. The pattern in recent feedback: users who stick to standard outpatient visits with common templates report accurate notes and fast setup, while clinicians running more complex or specialist consultations hit hallucinations and formatting quirks more often. Support response time comes up repeatedly as a friction point in 2026 reviews, a change from earlier years when Heidi was known for fast, personal support during its rapid growth phase.
Pricing restructured in February 2026 raised real costs. The core Clinician plan — unlimited actions, custom templates, Ask Heidi — moved from about $90/month to $150/month billed annually ($1,800/year), and EHR write-back, which used to come standard, now requires stepping up to the Practice tier. That's a meaningful change for a solo GP who previously got the full feature set on one plan. Heidi's now priced closer to specialist competitors like Tortus or DeepScribe than the budget scribes it originally undercut.
The company raised a $65 million Series B led by Point72 Private Investments in October 2025, bringing total funding to roughly $96.6 million and pushing valuation to $465 million — among the best-capitalized players in ambient scribing, which should mean stability and continued feature investment. For clinics already standardized on Epic or athenahealth, the native integration depth is a real advantage over smaller competitors. For a solo practitioner price-shopping, the free tier is worth testing thoroughly before signing an annual Clinician contract at the new rate.
Summary of public user & expert reviews, compiled by RECATOOLS.
About this listing
This entry was compiled from publicly available data including Heidi Health's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Heidi Health unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
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