Heidi Health
AI medical scribe and clinical assistant with a free plan and regional pricing
Overview
Heidi Health is a Melbourne-founded AI medical scribe that turns consultations into notes, letters and referrals in about 110 languages, with cited clinical evidence, task management, EHR integrations and Heidi II agents. Free plan; Clinician US$110 a month billed annually (A$85, S$70); Practice and Enterprise available.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 2 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
- Unlimited transcription and AI notes
- Standard templates and task management
- Clinical evidence with citations
- Limited agents and advanced templates
- Advanced templates
- Live evidence suggestions in visits
- Full-text journal access
- More agent usage
- Everything in Clinician
- Five times the usage
- Team templates and sharing
- Team management
- Mix Standard and Max seats
- EHR integration add-on
- SSO
- Dedicated customer success
- Custom terms and hosting
- Managed releases
What you can produce with Heidi Health
- Ambient AI clinical notes in ~110 languages
- Letters, referrals and task management
- Cited clinical evidence and live suggestions
- EHR integrations incl. Epic and Best Practice
- Heidi II agents and routines (selected regions)
- Local pricing in SGD, MYR and IDR
Heidi is one of the most widely used AI scribes, with a genuinely useful free plan, broad language support and real presence in Southeast Asia, including a Singapore office and local-currency pricing. Its paid prices have risen, EHR integration is an add-on, newer agent features are not available everywhere, and public reviews complain about support. A strong choice for clinicians wanting to start free; check what your country's plan includes.
What we found
Heidi is an AI medical scribe and clinical assistant that listens to consultations and writes notes, letters and referrals in customisable templates, transcribing in about 110 languages. It also answers clinical questions with cited evidence, offers live suggestions during visits, manages follow-up tasks and connects to record systems including Epic, Oracle Cerner, athenahealth and Australia's Best Practice and MedicalDirector. Its next version, Heidi II, adds agents, routines, computer use, memory and connectors; it is not available in the UK or Europe, and Singapore users are on a waitlist. Heidi lists HIPAA, SOC 2 Type II, ISO 27001, ISO 42001, GDPR and Singapore PDPA compliance.
Heidi Health was founded in Melbourne by physician Thomas Kelly, its chief executive, and has offices in Australia, the US, the UK, Canada and Singapore. In September 2026 it raised a $100 million Series C at a $900 million valuation led by Blackbird, plus a $240 million growth investment from General Catalyst, bringing total funding to about $437 million. It says it supports 2.8 million patient visits a week in 190 countries and that its annual recurring revenue grew from $1 million to $50 million by April 2026, its own figures.
Pricing is per user a month and varies by country. The free plan includes unlimited transcription and AI notes, standard templates, task management and cited clinical evidence, with limited use of advanced templates and agents. Clinician costs US$110 billed annually or US$150 monthly — A$85 or A$120 in Australia and S$70 or S$100 in Singapore — adding advanced templates, live evidence suggestions and more agent use, with a 14-day trial and free access for trainees. A Max seat with five times the usage costs US$299 annually. Practice plans add team templates and management, with EHR integration as an add-on, and Enterprise adds SSO and custom hosting. It also prices in Malaysian ringgit and Indonesian rupiah.
Trustpilot rates Heidi 3.1 from 503 reviews, with recent complaints about slow support. It suits clinicians across Australia, Southeast Asia and beyond.
Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.
About this listing
This entry was compiled from publicly available data including Heidi Health's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Heidi Health unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
For the latest details, please refer to Heidi Health directly →
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