Guru
Enterprise AI knowledge platform with verified answers, company wiki, and unified enterprise search.
Overview
Guru is an enterprise knowledge-management platform that combines AI-powered search, a company wiki, and an intranet, centered on 'Verified' answers that surface only information human experts have reviewed and approved. It is frequently cited among the top Glean alternatives in 2026 and integrates into workflows through connectors including Slack. Founded in 2013 in Philadelphia by Rick Nucci and Mitchell Stewart, the company has raised roughly $68M.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 24 Jul 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
ASEAN Perspective
Guru in Southeast Asia
ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).
What this is for: Giving teams a governed, AI-searchable knowledge base where answers are tied to human-verified source cards rather than unchecked generation.
Who this is for: Support, sales, and operations teams that prioritize trusted, maintained knowledge and want enterprise search over their internal tools.
Availability: Commercial SaaS, per-user subscription with a free trial; integrations include Slack.
What people say
Guru is one of the better-reviewed tools in this set, with a deep and consistent footprint. On G2 it holds roughly 4.7 of 5 across more than 2,300 reviews and sits in the Leaders quadrant; on Capterra it's about 4.8 of 5 from 600-plus reviews. Praise consistently focuses on its "Verified" model, where answers are tied to human-reviewed sources instead of unchecked generation. Users also like the fast in-workflow retrieval and tight Slack integration.
The criticism is just as consistent. Reviewers report that managing a large volume of cards becomes overwhelming, that verification upkeep is real ongoing work (stale cards erode the whole "trusted answer" premise), and that filtering, tagging and search could be more powerful at scale. Some also find advanced administration and the newer AI features less polished than the core wiki.
Pricing is per-user subscription with a free trial rather than a permanent free tier, and Guru is frequently benchmarked against Glean and similar enterprise-search rivals — so the practical question is less "is it good" (the ratings say yes) than whether your team will actually maintain the verification discipline the model depends on.
Summary of public user & expert reviews, compiled by RECATOOLS.
About this listing
This entry was compiled from publicly available data including Guru's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Guru unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
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