Missive vs Shortwave

A side-by-side look at scores, pricing and features — with RECATOOLS' ASEAN-aware verdict for each.

Missive Collaborative team inbox with AI assistant, real-time co-drafting, and... Visit Shortwave AI email client for Gmail with Claude-powered search and drafting Visit
RECATOOLS Score 8.2 / 10 7.5 / 10
Capability 8.5 8
Value for money 8.5 6
Ease of use 7.5 8
ASEAN readiness 6.5 6
API quality 8 6
Pricing Paid Freemium
Free tier 30-day free trial of Productive, no card required; Missive's docs say it has no free plan Free: basic intelligence, limited AI quota, 90 days of search history, 15 threads per AI search and a "Sent with Shortwave" signature
Paid from Starter at $14 a user a month billed yearly, or $18 month to month $18/month (Pro, individual); team plans from $30/seat/month, billed monthly
Has API ✓ ✗
Open source ✗ ✗
Free to use ✗ ✓
Users thousands of business customers (~3,700 in 2026); ~2,000 paying + ~1,600 free as of 2024 —
Founded 2015 2022
Maker Missive (independent, bootstrapped) —
Verdict

Missive is the collaborative inbox agencies reach for when duplicate replies and confused handoffs get expensive. Real-time co-drafting, internal comments invisible to customers, and solid Slack/Salesforce integrations m...

Shortwave is one of the most complete AI email clients: description-based search across years of mail, automatic summaries, drafting that learns your style, AI filters and one-click inbox clean-up, all on Claude models....

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Comparisons cover up to 4 tools. Scores are RECATOOLS editorial assessments; verify current pricing on each vendor's site.