Bolna vs Giga vs Gnani.ai vs NuPlay AI
A side-by-side look at scores, pricing and features — with RECATOOLS' ASEAN-aware verdict for each.
Bolna
AI phone agents for India's languages and telephony, priced per minute
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Giga
Enterprise voice, chat and email support agents, with DoorDash as the...
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Gnani.ai
Bengaluru voice AI for Indian contact centres, now with its own models
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NuPlay AI
Custom voice, chat and WhatsApp AI agents for enterprise sales (former...
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| RECATOOLS Score | 7.2 / 10 | 7 / 10 | 6.8 / 10 | 6.1 / 10 |
| Capability | ||||
| Value for money | ||||
| Ease of use | ||||
| ASEAN readiness | ||||
| API quality | ||||
| Pricing | Usage_based | Enterprise | Custom | Enterprise |
| Free tier | $5 free credit on signup to test agents; no ongoing free plan | — | — | Not offered — sold by demo |
| Paid from | Pay-as-you-go from 6¢/min ($10–$5,000 credits); Pilot $500 for 12,000 min; Enterprise custom | Custom quote; demo-led, paid 8-week pilots, no public price list | Quoted per deployment, no public price list | Not published — NuPlay sells through a personalised demo |
| Has API | ✓ | ✗ | ✓ | ✓ |
| Open source | ✗ | ✗ | ✗ | ✗ |
| Free to use | ✗ | ✗ | ✗ | ✗ |
| Users | — | — | — | — |
| Founded | — | 2023 | 2016 | — |
| Maker | Independent (Voxlabs Private Limited) | Esha Dinne, Varun Vummadi | — | — |
| Verdict | Bolna is a strong fit for Indian businesses automating phone calls in local languages, with flexible model choices, native Indian telephony and transparent per-minute pricing. Its customer-facing reviews are thin and neg... |
Giga's case rests on one strong reference: DoorDash, where Giga reports a 90%+ "Did We Resolve" rate measured over a month in late 2025, with a supporting quote from co-founder Andy Fang. Its other headline figures, incl... |
Gnani.ai is one of the more credible Indian-language voice vendors: it trains its own speech models on telephone audio, ships a documented developer API, and can deploy on-premise or air-gapped, which matters to RBI- and... |
Nurix is barely two years old but arrived with unusual firepower: founder Mukesh Bansal previously built and sold Myntra and Cult.fit, and that track record helped pull in roughly $42.2M from Accel, General Catalyst and... |
| Full review → | Full review → | Full review → | Full review → |
Comparisons cover up to 4 tools. Scores are RECATOOLS editorial assessments; verify current pricing on each vendor's site.