Yalo
AI sales agents for WhatsApp ordering, used by Coca-Cola FEMSA, Nestlé and Mondelez
Overview
Yalo is a Mexico-founded sales platform, now listing San Francisco as headquarters, whose AI agents (Oris for sales, Iris for marketing, plus a natural-language Agent Builder) sell to and serve customers over WhatsApp, apps and voice for consumer-goods, retail and financial-services brands. Pricing is by quote only.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 12 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
- Demo or contact request
- Oris and Iris agents and Agent Builder
- Marketing, commerce, loyalty and payments modules
What you can produce with Yalo
- Oris, an AI sales agent that takes WhatsApp orders from text, images or voice and suggests add-ons
- Iris, a marketing agent for promotions, reminders and re-engagement
- Agent Builder for describing a custom agent in plain language and deploying it on WhatsApp, calls or Instagram
- Digitised B2B ordering from small shops for consumer-goods distributors
- Financial-services flows: collection reminders, loan pre-qualification and card activation
- Loyalty programmes and integrated payments in the same journey
- Field-sales task tracking with the Execution module
Yalo is a serious option for one buyer: a consumer-goods maker, bottler or distributor that sells to thousands of small shops and wants them to order over WhatsApp. Its Oris agent takes orders, suggests add-ons and chases lapsed buyers, with marketing, loyalty and payments on top; case studies from Coca-Cola FEMSA and Nestlé show it at scale, though the results are the vendor's.
Everything is sales-led: no pricing page, free plan or self-serve signup, and a Spanish-first site. We found no ASEAN customer or office, so regional buyers should ask for local references first.
What we found
Yalo is the sales platform formerly called Yalochat, started in 2015 by Javier Mata. TechCrunch described it in 2020 as Mexico City-based; its LinkedIn page now lists San Francisco as headquarters, and its privacy notice names four operating entities, from Ayalo, S.A.P.I. de C.V. in Mexico to Yalochat, Inc. in the United States. The website is Spanish-first, and the company says it operates in more than 40 countries across Latin America, Africa and Europe.
The product has moved from scripted chat flows to what Yalo calls an intelligent sales platform built on agents. Oris, launched in May 2025, is the sales agent: it takes orders sent as text, images or voice notes, suggests what a shopkeeper should add and follows up when a customer goes quiet. Iris handles marketing messages, and Agent Builder, announced in September 2025, lets a team describe an agent in plain language and deploy it on WhatsApp, phone calls or Instagram. Modules cover marketing, commerce, field-sales execution, loyalty and payments.
The customer list is the clearest evidence. Coca-Cola FEMSA says it digitised more than a million small shops through Yalo, and Coca-Cola HBC reported a 20 per cent rise in average order value in Nigeria, both on Yalo's own case-study pages, which also feature Nestlé México, Mondelez Brazil and Banco Azteca. The scale figures on the site, 4.4 million businesses and $4 billion in purchases, are the vendor's own, and earlier versions of this page carried older figures and a staff count we could not trace.
Disclosed funding totals roughly $95 million across a Series A led by Sierra Ventures, a Series B and Series C led by B Capital, and a $20 million extension with Glisco Partners in December 2023. The 2021 round was partly earmarked for Southeast Asia, but no ASEAN customer or office is visible today. Pricing is by quote only, with no pricing page, free plan or self-serve signup.
Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.
About this listing
This entry was compiled from publicly available data including Yalo's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Yalo unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
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