Trellix Helix
FireEye's Helix, now Trellix's SecOps platform with GenAI alert triage
Overview
Trellix Helix is a security operations platform that correlates alerts from Trellix controls and more than 500 third-party integrations to work as a SIEM, add SOAR automation or deliver XDR. It began as FireEye Helix in 2016 and was later sold as Helix Connect. Trellix Wise adds generative-AI alert triage, and Trellix Hyperautomation adds no-code response workflows.
Pricing
Pricing shown for reference only. These figures reflect RECATOOLS research as of 14 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.
Use cases
What you can produce with Trellix Helix
- Correlated multi-vector detections from Trellix and 500+ third-party integrations
- Generative-AI alert triage and automatic case creation with Trellix Wise
- No-code investigation and response workflows through Trellix Hyperautomation
- Pre-built detection rules and analytics, with point-and-click rule management
- Grouped alerts, an investigation timeline and in-alert threat intelligence
- Case management for assigning, escalating and documenting incidents
- Deployment across cloud, hybrid and air-gapped environments
Helix's strength is reach: more than 500 integrations across 230 vendors with no requirement to run other Trellix products, pre-built detection rules, Trellix Wise generative-AI triage and case creation, and no-code Hyperautomation for response. Trellix says new detections typically appear within two to three hours of deployment.
Against it, every performance figure is Trellix's own, the name has shifted more than once, and pricing is by quote or AWS private offer. A sensible shortlist candidate for existing Trellix or FireEye customers; buyers starting cold should run a trial against their own data first.
What we found
Trellix Helix is the security operations platform Trellix sells for SIEM, SOAR and XDR work. It began as FireEye Helix, which FireEye introduced on 29 November 2016 with an early-adopter programme, and passed to Trellix when STG combined FireEye's products business with McAfee Enterprise and launched the merged company under the Trellix name in 2022. For several years it was marketed as Helix Connect; the product page and AWS Marketplace listing now call it Trellix Helix, though some Trellix blog posts still use the old name.
The pitch is breadth. Trellix says Helix connects its own controls and more than 500 third-party integrations across 230 vendors, needs no minimum Trellix footprint, ships pre-built rules and analytics, and typically surfaces previously missed detections within two to three hours of deployment. Earlier versions of this page said 120-plus integrations. The AI layer is Trellix Wise: since a November 2024 release, Wise triages alerts with generative AI and opens cases automatically, and Trellix claims it saves eight hours of work per 100 alerts. In October 2025 Helix was joined to Trellix Hyperautomation, a no-code workflow builder, alongside grouped alerts, an enhanced timeline and threat intelligence inside each alert. On 13 October 2026 Trellix announced Trellix Wise for Private Cloud, an on-premises agentic AI core for air-gapped and regulated sites; that release did not mention Helix.
Trellix does not publish prices on its own site. AWS Marketplace sells Trellix Helix with GenAI by private offer only, and an AWS small-business page says Helix Connect starts at $63 a month for 100 to 250 users, with a 30-day trial. Treat that as a floor; larger deployments are quoted.
Earlier versions of this page quoted a G2 score, PeerSpot stability ratings and a pattern of reviewer complaints. None was read on the research day, so they are gone. Helix suits teams that already own Trellix or FireEye tools, or want a SIEM that plugs into a mixed stack.
Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.
About this listing
This entry was compiled from publicly available data including Trellix Helix's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Trellix Helix unless explicitly stated.
Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.
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