Botpress vs Rasa

A side-by-side look at scores, pricing and features — with RECATOOLS' ASEAN-aware verdict for each.

Botpress AI customer support agents and helpdesk, billed per conversation Visit Rasa Self-hosted agent platform with deterministic flows around LLMs Visit
RECATOOLS Score 7 / 10 7.3 / 10
Capability 7 8
Value for money 7 8
Ease of use 6 4
ASEAN readiness 6 6
API quality 7 8
Pricing Freemium Freemium
Free tier Free: 100 conversations, 3 seats and 3 AI agents, with no top-ups or overages Free Developer Edition licence: one bot per company, up to 1,000 external or 100 internal conversations a month
Paid from $150/month (Plus, billed annually; $189 billed monthly; 250 conversations) Enterprise quoted on request
Has API ✓ ✓
Open source ✓ ✓
Free to use ✓ ✓
Users 750k+ developers 50000+ developers
Founded 2017 2016
Maker Sylvain Paquette, Dany Fortin Alan Nichol, Alex Weidauer
Verdict

Botpress is now a hosted AI support platform, not the self-hosted open-source framework older reviews describe. Its agents can take real actions, Desk can stand in for a helpdesk, and per-conversation pricing with bundle...

Rasa suits teams that must own their conversational stack: self-hosted deployment, deterministic flows for the steps that cannot go wrong, and enterprise controls such as SSO, role-based access and PII handling. The Mant...

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Comparisons cover up to 4 tools. Scores are RECATOOLS editorial assessments; verify current pricing on each vendor's site.