Microsoft Copilot vs Writer (Palmyra)
A side-by-side look at scores, pricing and features — with RECATOOLS' ASEAN-aware verdict for each.
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Writer (Palmyra)
Enterprise AI agents and Playbooks running on Writer's own Palmyra mod...
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| RECATOOLS Score | 8.5 / 10 | 7.8 / 10 |
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| Value for money | ||
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| ASEAN readiness | ||
| API quality | ||
| Pricing | Freemium | Subscription |
| Free tier | Free Copilot on the web, Windows, Edge and mobile within unpublished usage limits; Copilot Chat included with eligible Microsoft 365 work plans | 14-day free trial of Starter, no credit card required; no lasting free plan |
| Paid from | $9.99/mo (Microsoft 365 Personal with Copilot), business add-on $30/user/mo paid yearly | Not published (Starter is per-seat, monthly or annual); Enterprise quoted on request |
| Has API | ✓ | ✓ |
| Open source | ✗ | ✗ |
| Free to use | ✓ | ✗ |
| Users | ~420M monthly active users across all Copilot surfaces (Microsoft, Q1 2026) | Hundreds of enterprise customers; $47–84M ARR (2024) |
| Founded | 2023 | 2020 |
| Maker | Microsoft | May Habib, Waseem AlShikh |
| Verdict | Copilot is the AI most office workers meet first, because it already sits inside Windows, Outlook, Word and Teams. The licensed business version grounds answers in a company's own mail, files and meetings through Work IQ... |
Writer is a serious option for marketing, sales and support teams that want governed agents rather than a chat window: Playbooks and scheduled routines, a Knowledge Graph with citations, admin controls, and its own Palmy... |
| Full review → | Full review → |
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Comparisons cover up to 4 tools. Scores are RECATOOLS editorial assessments; verify current pricing on each vendor's site.