Torq

No-code security automation with an autonomous SOC agent

Security & Safety Paid
Researched · Published · Reviewed
RECATOOLS Score
7.3 / 10
Capability
8
Value for money
6
Ease of use
7
ASEAN readiness
5
API quality
7
Founded
HQ
Users
Launched
Developer

Overview

A next-gen SOAR / hyperautomation platform for security teams, plus HyperSOC — an AI SOC layer whose "Socrates" omni-agent autonomously triages and works alerts across the stack.

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Pricing

Pricing shown for reference only. These figures reflect RECATOOLS research as of 13 Jul 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.

Hyperautomation
Custom
No-code security automation platform
  • No-code workflow builder
  • Large integration library
  • Priced by workflows/actions

What you can produce with Torq

  • No-code/low-code security workflow builder
  • Large integration library across the security stack
  • HyperSOC AI SOC platform
  • Socrates autonomous "omni-agent" for alert triage
  • Case-centric incident workflows
  • AI agents for triage and remediation
  • AWS Marketplace availability
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ASEAN Perspective

Torq in Southeast Asia

ASEAN-region availability and pricing notes coming soon. Drop the editorial team a note via /contact/ if you can supply local context (Singapore/Malaysia/Indonesia/Thailand/Vietnam).

RECATOOLS Verdict

Torq is the modern answer to legacy SOAR: build no-code/low-code security workflows across a big integration library, then let its HyperSOC layer and the Socrates "omni-agent" take over tier-1 triage — the company claims Socrates resolves 95% of tier-1 alerts and many tier-2 tasks without a human. The momentum is real (a $140M Series D in early 2026 at a $1.2B valuation, marquee customers like Marriott, PepsiCo, and Uber, and a 4.8/5 on Gartner Peer Insights across 51 reviews). Reviewers love the automation power and support responsiveness; the recurring gripes are a steep learning curve, thin ready-made templates, and a UI some find glitchy. Pricing is enterprise and sales-led — teams have quoted a ~$450K/year AWS Marketplace floor — so the value depends on having a mature stack worth orchestrating. Overkill for small teams; strong for mid-to-large SOCs.

Independent AI-assisted assessment by RECATOOLS.

What people say

Torq positions itself as the platform that moved SOCs "beyond SOAR," pairing a no-code/low-code workflow builder with an AI SOC layer called HyperSOC. The builder connects a large library of security tools and runs case-centric workflows triggered by changes in a case; HyperSOC adds Socrates, an "omni-agent" autonomous analyst the company says can manage a full incident life cycle and resolve about 95% of tier-1 alerts — and many tier-2 tasks — without human involvement.

The funding trajectory is steep. In early 2026 Torq closed a $140M Series D led by Merlin Ventures, hitting a $1.2B valuation on $332M total raised. Its named customer list is heavy — Carvana, Marriott, PepsiCo, Procter & Gamble, Siemens, Uber, Valvoline, Virgin Atlantic — and Gartner called it the company to beat in AI SOC Agents for threat investigation in May 2026.

Reviewer sentiment is strong but not uncritical. On Gartner Peer Insights it holds 4.8/5 across 51 SOAR-market reviews. G2 pros cluster around ease of use, powerful automation that streamlines security workflows, effective incident visualization, and — notably — quality of support and responsiveness, with users citing proactive help from the Torq team. The cons are consistent too: a difficult learning curve, especially around debugging and documentation; a shortage of ready-made templates and onboarding resources; and an interface some find unintuitive or glitchy. In short, the power is there, but so is the ramp.

Pricing is enterprise and opaque. It's subscription-based, structured around the number of workflows, integrations, or automation actions, with tiers by usage and org size. The concrete data point available is an AWS Marketplace floor: security teams have received HyperSOC quotes around $450,000/year. That framing tells you the target buyer — mid-to-large security operations with a stack worth orchestrating and a budget to match; smaller teams will find it overkill. It's cloud SaaS reachable globally and English-first; ASEAN buyers should confirm data-residency arrangements and local support depth before committing, since the product isn't regionally tuned.

Summary of public user & expert reviews, compiled by RECATOOLS.

About this listing

Researched on
Published on
Last reviewed

This entry was compiled from publicly available data including Torq's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Torq unless explicitly stated.

Data accuracy

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