Maze

Rapid prototype testing and AI-moderated user research

Research & Data Freemium Has API
Researched · Published · Reviewed
RECATOOLS Score
6.8 / 10
Founded
2018
Launched
2018
Developer
Independent (Maze.design Inc.)

Overview

Maze is a user-research platform for prototype testing, surveys, card sorting, tree testing, live website and mobile tests, with automated analysis, an AI Moderator for interviews and a large participant panel. Free plan (1 study a month); Starter $99 a month for 5 seats; Enterprise custom.

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Pricing

Pricing shown for reference only. These figures reflect RECATOOLS research as of 1 Oct 2026 and may be out of date or incomplete. This is not financial or purchasing advice — always confirm the current price on the provider’s official website before making any decision.

Free
$0
1 study a month, 5 seats
  • Essential prototype testing
  • Surveys
  • Pay-per-use panel credits
Enterprise
Custom
Unlimited seats
  • All Maze AI features
  • Moderated and AI-moderated interviews
  • Card sorting, tree testing, mobile testing
  • Enterprise security, CSM

What you can produce with Maze

  • Prototype testing including Figma
  • Surveys, card sorting and tree testing
  • AI Moderator for user interviews
  • Automated analysis and reports
  • Participant panel and own-user recruitment
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RECATOOLS Verdict

Maze is one of the quickest ways for product teams to test prototypes and gather unmoderated feedback, with strong Figma workflows, automatic reports and now an AI Moderator that runs interviews. The 2026 plan changes made the entry point simple — free, then $99 a month for five seats — but limited it to one study a month, and the AI interview features sit in custom-priced Enterprise contracts. A good fit for design teams validating ideas often; heavy research programmes will need the Enterprise plan.

Desk research by RECATOOLS from public sources, written with AI assistance — not a hands-on test. How we review

What we found

Maze is a user-research platform for testing product ideas and designs quickly. Teams run prototype tests, often straight from Figma, along with surveys, card sorting, tree testing, live website and mobile testing, recorded sessions and interviews, and Maze automatically analyses the results and builds reports. Its AI Moderator, introduced in September 2025 and expanded in April 2026 to test visual stimuli, plans, runs and analyses user interviews on a team's behalf, and an MCP server is in beta. Participants can come from Maze's own panel, which its pages variously put at five, six or seven million people, or from a company's own users.

Maze was founded in 2018 by Jonathan Widawski, its chief executive, and Thomas Mary, raised a $40 million Series B led by Felicis in 2022, $60 million in total, and says more than 60,000 teams use it. Maze.design Inc. is based in Menlo Park, California, with a UK affiliate, and holds SOC 2 Type II certification.

Pricing moved to three plans in 2026. Free allows one study a month and five seats, with essential prototype testing, surveys and pay-per-use panel credits. Starter costs $99 a month, a flat price for five seats and one study a month, and adds the unmoderated research toolkit, templates and audio, video and screen recording. Enterprise is custom, with unlimited seats, all Maze AI features, moderated and AI-moderated interviews, card sorting, tree testing, mobile and live-website testing, and enterprise security. Panel participants are paid for with credits on every plan. Vendr, a procurement platform, reports a median Maze contract of $29,000 a year.

Maze suits product and design teams wanting fast, unmoderated feedback on prototypes; its AI interview features need an Enterprise contract.

Compiled by RECATOOLS from public sources: vendor documentation and pricing, code repositories and published reporting.

Frequently asked questions

It runs interview-style sessions without a researcher present, asking follow-up questions in the moment. It is newer than the core product and sits alongside the unmoderated tests rather than replacing a live moderated interview.
Yes, and this is what Maze does best. You can turn a Figma prototype into a live unmoderated test and get back success rates, misclick heatmaps and time-on-task without scheduling a single call.
Reviewers consistently say no. The 2026 consensus is that Maze excels at fast, unmoderated usability testing. Teams report friction when they try to use it for live moderated interviews or open-ended discovery work.

About this listing

Researched on
Published on
Last reviewed

This entry was compiled from publicly available data including Maze's official website, press releases, documentation, and reputable third-party publications. RECATOOLS is not affiliated with Maze unless explicitly stated.

Data accuracy

Third-party AI tools update their pricing, features, availability, and policies frequently. Information here may be outdated by the time you read this — we make reasonable efforts to keep listings current, but cannot guarantee absolute accuracy.

For the latest details, please refer to Maze directly →

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