Sword Health vs Ubie
A side-by-side look at scores, pricing and features — with RECATOOLS' ASEAN-aware verdict for each.
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Ubie
Japan's free, doctor-supervised AI symptom checker, now with clinic AI...
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| RECATOOLS Score | 7.8 / 10 | 7.8 / 10 |
| Capability | ||
| Value for money | ||
| Ease of use | ||
| ASEAN readiness | ||
| API quality | ||
| Pricing | Enterprise | Freemium |
| Free tier | — | Symptom checker free with no account; personalised report on possible causes and when to see a doctor |
| Paid from | Quoted per contract, outcome-based, capped at $1,000 per member | Smart Support for US practices $850/mo; Japan hospital, pharma and enterprise plans quote-based |
| Has API | ✗ | ✗ |
| Open source | ✗ | ✗ |
| Free to use | ✗ | ✓ |
| Users | Available through 25,000+ employers, health plans and public-sector organizations (2025/26) | 10M+ monthly users globally; 1,800+ medical institutions in Japan (2025) |
| Founded | 2015 | 2017 |
| Maker | Virgílio Bento (CEO), Márcio Colunas (CSO), Fernando Correia, André Eiras | Kota Kubo (engineer, ex-M3 Inc.) and Dr. Yoshinori Abe (physician) |
| Verdict | Sword's pricing model is its most distinctive feature for buyers: half the fee is billed only when a member reaches a measurable clinical outcome, with a $1,000-per-member cap. The programme range now spans musculoskelet... |
Ubie offers a genuinely useful, free and well-supervised symptom checker, and its move into AI phone agents for clinics has early validation from Mayo Clinic. Treat its accuracy claims carefully: the headline study is Ub... |
| Full review → | Full review → |
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Comparisons cover up to 4 tools. Scores are RECATOOLS editorial assessments; verify current pricing on each vendor's site.