Glean vs Writer (Palmyra)
A side-by-side look at scores, pricing and features — with RECATOOLS' ASEAN-aware verdict for each.
Glean
Permissions-aware enterprise AI search, assistant and agents
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Writer (Palmyra)
Enterprise AI agents and Playbooks running on Writer's own Palmyra mod...
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| RECATOOLS Score | 7.8 / 10 | 7.8 / 10 |
| Capability | ||
| Value for money | ||
| Ease of use | ||
| ASEAN readiness | ||
| API quality | ||
| Pricing | Enterprise | Subscription |
| Free tier | No free plan or self-serve trial. Evaluation is through a demo with Glean's sales team | 14-day free trial of Starter, no credit card required; no lasting free plan |
| Paid from | Custom quote: per-user monthly Enterprise Flex seats plus pooled FlexCredits, no list price | Not published (Starter is per-seat, monthly or annual); Enterprise quoted on request |
| Has API | ✓ | ✓ |
| Open source | ✗ | ✗ |
| Free to use | ✗ | ✗ |
| Users | $300M ARR as of May 2026 (customer count not officially disclosed | Hundreds of enterprise customers; $47–84M ARR (2024) |
| Founded | 2021 | 2020 |
| Maker | — | May Habib, Waseem AlShikh |
| Verdict | Glean is a mature enterprise AI platform: permissions-aware search across more than 250 connectors, an assistant grounded in company data, and Glean Agents for multi-step work. It reported $300 million ARR in May 2026, a... |
Writer is a serious option for marketing, sales and support teams that want governed agents rather than a chat window: Playbooks and scheduled routines, a Knowledge Graph with citations, admin controls, and its own Palmy... |
| Directory listing → | Full review → |
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Comparisons cover up to 4 tools. Scores are RECATOOLS editorial assessments; verify current pricing on each vendor's site.